Business Analyst

Bachelor's degree or master's degree in business administration, Communication, Information Systems, or other related field is required. Equivalent work experience may substitute for the educational requirement.

Experience:

• A minimum of five years of Business Process Analysts and systems analysis is required.
• Proficiency in process mapping/modeling with tools such as Visio is required.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, required.
• Proficiency in writing SQL Queries and performing Data Analysis is required.
• Experience working with Microsoft DevOps is highly desired.
• Knowledge of Rules 60GG-1 - 60GG-5, Client Administrative Code, is desired.
• Knowledge of data migration is required.
• Knowledge of change and release management is desired.
• Knowledge of testing and quality assurance tools and techniques is desired.
• Preference will be given to candidates with agile project experience and use of Azure DevOps to manage user requirements and backlogs.

• Research and understand client business processes and their inter-relationships.
• Document and diagram business and system processes and dependencies between them.
• Research and document impacts on agency business systems.
• Facilitate joint analysis workshops with the business units.
• Gather and document business and technical requirements as user stories in Azure DevOps and other tools.
• Manage backlog and work items using Azure DevOps.
• Coordinate with data migration and development teams.
• Develop Test Plans and Test Cases.
• Coordinate testing and quality assurance efforts.
• Perform oversight reviews of deliverables for compliance with department standards.

The submitted candidate must be able to apply specific knowledge, skills, and abilities in the following areas:

• Business Analysis: Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, and Visio. Certified Business Analysis Professional (CBAP) or Certified Scrum Master (CSM) is highly desired.
• System Analysis & Design: Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques.
• Facilitation: Ability to expertly facilitate workshops and meetings with stakeholders.
• Technical Understanding: Excellent Technical knowledge and understanding of IT infrastructure and software development practices and techniques.
• Project Management: Knowledge of State of Client Project Management Rule 60GG-1. Ability to apply principles and techniques in the Project Management Body of Knowledge (PMBOK).

• Advanced skills with Microsoft products: SharePoint, Teams, Word, Excel, PowerPoint, Power BI, DevOPS, and Project.
• Ability to relate to stakeholders' needs, document their requirements, and perform duties in the absence of staff.
• Ability to receive and give constructive criticism and maintain effective work relationships with others.
• Ability to adjust to changing demands in a dynamic environment with diverse work assignments.