Overview
Skills
Job Details
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
We are looking for a Salesforce Technical Architect opportunity with one of our clients.
Job Description
Job Title: Salesforce Technical Architect
Location: Los Angeles, California, US (Day one Onsite)
Long term contract
Salesforce Technical expert who has very deep Salesforce health cloud knowledge and experience with the understanding of Agentforce.
- 15+ years of Salesforce experience, with at least 8+ years as a Technical Architect.
- Proven experience with Service Cloud and Agentforce / Agent Workspace.
- Deep understanding of Omni-Channel routing, Einstein Bots, Voice, and Live Chat.
- Experience in Case Lifecycle Management, Macros, Quick Text, and productivity tools.
- Strong knowledge of Salesforce APIs, Apex, Lightning Web Components (LWC).
- Familiarity with Salesforce Data Model, Security, and Sharing rules.
- Excellent communication, presentation, and stakeholder management skills.
- Lead the architecture, design, and delivery of Salesforce Agentforce solutions including Service Cloud, Omni-Channel, Voice, Live Agent, and Einstein AI features.
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to ranjitnair at sensiple dot com
Regards
Ranjit Nair | Sensiple Inc.,
7 3 2 2 8 3 0 4 9 9 x 234
ranjitnair at sensiple dot com
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.