Overview
Skills
Job Details
Title: Project Manager
Description:
We are seeking a Senior Quality Assurance Analyst (QA) contractor, with excellent interpersonal and communication skills, to work on projects related to Enterprise IT End Point Computer Services.
A qualified candidate should demonstrate strong project management experience to support various projects and iterative processes improvement.
Work Experience:
5 years of experience managing successful, IT projects with demonstrated ability to meet deadlines.
3 years minimum experience planning and executing project and operational support activities using Microsoft Office Suite, Word, Excel, PowerPoint, Project, Visio, SharePoint, Planner, and ServiceNow.
2 years minimum previous experience ensuring compliance with relevant internal policies (ie. FISMA, SOX, etc.).
Oversees the development of detailed systems requirement specifications, and the creation of detailed test scenarios with a thorough understanding of business and technical requirements.
Technical Skills:
Able to execute business process analysis and translate into KPIs, IT operational support policies, procedures and/or requirements.
Proficiency in Project Management tools including MSFT Project, Visio, Gitlab/ Jira (scheduling, flowcharts, formulas, pivot tables, reporting, etc.).
Ability to assist technical staff with leveraging SharePoint (On-premises and Online), Teams collaboration with site creation and maintenance.
Excellent interpersonal skills with a proven ability to communicate at various levels within IT project teams, stakeholders, technical teams, and clients.
Must be able to multitask assignments and projects, work with a team, and work well independently.
Demonstrated ability to resolve challenging obstacles and complete commitments on time.
Excellent analytical, organizational, and oral and written communication skills. This position will interface with clients via multimedia, e-mail, and in-person.
Demonstrated ability to concisely summarize and document client issues.
Experience with M365 preferred.
Experience with Software Development Lifecycles (SDLC), Agile preferred.
*** BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE *** PMP or similar certification is PREFERABLE This position may require occasional travel, weekend, and/or overtime work.
Note :
This position may require occasional travel, weekend, and/or overtime work.
Onsite and optional Telework .
Mandatory skills:
Microsoft Office Suite, Word, Excel, PowerPoint, Project, Visio, SharePoint,
FISMA, SOX,
systems requirement specifications, business requirements, technical requirements, business process analysis,
KPIs, IT operational support policies, IT operational support procedures, IT operational support requirements,
Project Management tools, project management, MSFT Project, Visio, Gitlab, Jira, scheduling, flowcharts, formulas, pivot tables, reporting,
M365,
Software Development Lifecycles, SDLC, Agile, IT End Point Computer Services
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Ganesh Palani
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008