Overview
Skills
Job Details
JOB TITLE: IT Business Systems Analyst
JOB DESCRIPTION:
* Elicit, develop, and document project requirements and technical specifications; analyze and organize them for clarity and action
* Create meeting minutes, action items, next steps
* Collaborate with developers to clarify requirements throughout the development cycle
* Create software test plans and user guides
* Conduct thorough quality assurance testing to ensure software system reliability and adherence to requirements
* Train users on new and existing software systems to ensure optimal use and adoption
* Provide input to the project manager on project documentation, including proposals, schedules, change requests, and closure reports
*Desired Skills and Characteristics:
* Must have excellent oral and written communication skills
* Must present well and communicate professionally
* Excellent organizational skills with a keen eye for detail
* Able to establish and meet deadlines
* Able to effectively communicate equally well with customers, technical staff, management, and vendors
* Able to facilitate meetings
* Able to work independently and with minimal supervision
* Able to learn new systems
* Able to interpret complex data and present it clearly to stakeholders
* Experience using Accela, or collaborating with an Accela development team or vendor is a plus
* Experience working in or with a Community Development organization that deals with permits, inspections, and planning is a plus