Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Desktop Support
DHCP
Help Desk
Job Details
Hello,
Zenosys is looking NJTransit 3rd Shift Desktop Engineer Nights (779358)client Newark, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks
Job Title NJTransit 3rd Shift Desktop Engineer Nights (779358
)Location- Newark, NJ (Onsite)
Duration 12+ Months Onsite Highly Chance to Extend
If you are interested, please provide the following details along with the updated resume to speed up the interview process.
Full Legal Name as mentioned in Drivers' license:
Current Location:
Willing to relocate to the specified work location:
Currently on a project or actively looking:
Availability for interview:
Availability to join the project:
Date of Birth (Month/Date):
Visa Status:
Since how long the candidate has been in US
Need Education details with University Name, Location & Passing year in resume.:
LinkedIn address
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
Utilize ticketing system to track email submissions and managing phone support efforts.
Manage Windows Active Directory and Exchange.
Work closely with other IT employees on system maintenance and configuration projects.
Work closely with other employees on interdepartmental projects.
Maintain accurate asset management records.
Work with vendors and manufacturers on repair and maintenance of IT equipment.
Requirements
College degree and/or 4-6 years' experience providing end user support
Ability to help employees solve hardware and software problems and fulfill requests.
Experience with Windows Active Directory& Office 365.
Experience troubleshooting network issues in large office /Enterprise setups.
Experience supporting and troubleshooting printer systems.
Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
Strong customer service and communication skills.
Experience taking user calls utilizing an IVR system, preferably Avaya.
Must be able to cover one weekend shift and holidays that land on your coverage days.
Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus.
MDM experience, specifically Airwatch, is a plus.
If interested Please send me your resume at
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