QC Analyst with SAP BRIM / Full-Time / Hybrid / Middletown, PA

QC Analyst with SAP BRIM / Full-Time / Hybrid / Middletown, PA

Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team!

Accepting Candidates Until 01/02/2026 at 2:00 PM

The Position:
Client: Commonwealth of Pennsylvania Pennsylvania Turnpike Commission (PTC)
Position Title: PTC - UBOS QC Analyst with SAP BRIM Exception (790109)
Location: Hybrid; Remote Off-Site and On-Site in Middletown, PA
Duration: Initial term through 06/30/2026 (+ Annual Renewal in 1-Year Terms)

Note: This is a hybrid, mostly remote off-site. Candidates must currently reside with a reasonable commuting distance (1.5-hours/75-miles +/-) of Middletown, PA. In addition to the PA ePATCH background check, PTC requires a National Criminal Background Check prior to engagement start.

The Pennsylvania Turnpike Commission (PTC) is seeking a UBOS QC Analyst with SAP BRIM. The selected Candidate will perform the following duties;
SDLC & Quality Governance;
- Follow PTC s SDLC processes to ensure timely delivery, high-quality output, and cost efficiency.
- Participate in design reviews, provide feedback, and translate functional/technical specifications into test requirements.
- Develop comprehensive test strategies, plans, test cases, and scripts; map test cases to requirements in Azure DevOps (ADO).
Test Planning & Execution;
- Lead and execute testing across:
- SAP BRIM components (Convergent Mediation, Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing).
- Functional, Integration, Regression, and End-to-End scenarios.
- Data migration and financial reconciliation validation.
- API, interface, and middleware integrations (e.g., SAP PO/CPI, ADO pipelines, CRM connectors).
- IVR, backend, hardware, and user acceptance (UAT) testing, including tolling-specific field devices (card readers, tag scanners).
- Validate BRIM billing processes, charges, pricing configurations, payment flows, and revenue accounting.
Defect Management & Reporting;
- Assess and document risk factors for defects, provide transparent recommendations before production releases.
- Monitor QA execution, defect tracking, root-cause analysis, and quality metrics.
- Prepare and maintain dashboards, reports, and queries in Azure DevOps.
Collaboration & Continuous Improvement;
- Work closely with stakeholders, QA Leads, Scrum Leads, business owners, technical teams, and vendors.
- Champion QA best practices, continuous improvement, and process optimization.
- Review and improve user stories, tasks, test cases, and defect documentation for accuracy and completeness.
- Contribute to deployment readiness reviews and production cutover activities.
General Responsibilities;
- Support UBOS SIT, UAT, PI cycles, Show-Backs, Go-Live, and Hypercare phases.
- Strong written/verbal communication and ability to collaborate across technical and business teams.
- Highly organized, self-directed, and effective in both independent and team environments.
- Proficiency with Microsoft Office 365 and Azure DevOps Testing modules.
- Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
- Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to enterprise systems.
- Work independently to accomplish the tasks and duties assigned.
- Adhere to and follow all Commission standards, policies, and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as related to this position and role and assigned by the Commission.

The Skills and Experience:
- 8+ Years: Quality Assurance experience, with deep expertise in enterprise application testing
- 2+ Years: Hands-on experience with SAP BRIM, including testing across billing, invoicing, payment processing, and FI-CA
- 2+ Years: Dynamics CE application testing
- End-to-end testing, integration testing, regression testing, and data migration
- API testing, backend validation, SQL queries, ETL/Interface testing
- Testing internal applications (CSR), web applications, ERP systems, banking/financial systems, and tolling domain applications
- Azure DevOps test/requirements management
- Proficiency with Microsoft Office 365 and Azure DevOps Testing modules
- Bachelor s degree in business management, information systems, or related field
- Relevant QA, SAP, or ITIL certifications are highly desired

The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.

The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance

The Location:
Domino Technologies is based in the Harrisburg area the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.

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