Business Analyst - Child Support / Child Welfare

Clover Consulting has a direct client in Lansing, MI in need of a Business Analyst. This is a hybrid remote position with 1 to 2 days per week onsite in Lansing, MI. Term is 12 months but will likely go multiple years.

1) candidate must be willing to be onsite in Lansing 1-2 days week and

2) they must have experience in Child Support Services or something directly related the ideal candidate would have an understanding of policy/process/business side of this.

Job Duties Include:

• Serve as the liaison and Subject Matter Expert between the business users, Child Support/Services program area, and technical teams
• Ensure understanding of priorities, business needs, schedule, status, and deliverables amongst members of the business, program and technical teams
• Manage day-to-day communication and ensure rapid resolution of requests and questions from business users and technical teams
• Facilitate sessions with business, program and technical teams to understand business needs, identify and design solutions, and develop use cases
• Create formal documentation for Business, Functional and Technical requirements, Functional and Technical Design, and Use Cases
• Lead development of formal Test Plans and test data in collaboration with the business, program and technical teams
• Facilitate, document and coordinate business User Acceptance Testing
• Prepare necessary forms and documentation for implementation
• Analyze and recommend process improvements
• Must be able to work independently
• Must possess excellent written and oral communication skills

CANDIDATES WILL BE EVALUATED ON THE FOLLOWING CRITERIA:

Required Skills

• Bachelor s or equivalent work experience
• 3+ Years Business Analyst (BA) experience
• 3+ Years Analyst Experience with State Government Health and Human Services business areas including Eligibility, SACWIS/Child Welfare, and/or Child Support.

Preferred but not Required Skills

• Ability to work with end users/customers/business owners to understand and develop requirements
• Ability to facilitate customer requirements gathering meetings/sessions
• Experience with Requirements Traceability
• Analyze project requirements and develop detailed specifications for reporting requirements
• Experience with development of test data and test scenarios
• Experience working as a BA within a project using the Agile Development methodology
• Experience with the State of Michigan PMM/SUITE/Agile methodology
• Needs to be able to work independently and not rely on the State or other team members
• Communicate effectively, verbally and in writing, with programmers, analysts, immediate supervisor, management, system users, operations, other State agencies and the private sector.
• Meet with users for clarification and elaboration as may be necessary to clearly define a problem and conceptualize a development plan.
• Recognize, gather, correlate, and analyze facts, draw conclusions, define problems, and devise solutions and alternatives and make appropriate recommendations.
• Working with the Data Modelers and developers, facilitate modification of the logical design to create a physical design most suited to the reporting needs of the customer.
• Ability to design applications taking into consideration data reconciliation, (to the source system) query/reporting performance, and analytical business value.