CloudOps/Prod Support

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - 12+ Month(s)

Skills

SQL
Python
ORACLE
AWS
EMR
Redshift
Lambda
s3
SQS
ECS
EKS
Glue ETL
DMS
PostGres RDS

Job Details

KMM an ISO 9001:2015, CMMI Level 2 certified company provides high-quality IT consulting services and innovative solutions by using the most effective and modern technologies. We have a core group of Subject Matter Experts with certifications and immense experience in successfully delivering mission-critical solutions. We have extensive industry experience in the financial, insurance, Health IT, media, marketing, retail, and government markets. We have a proven track record in understanding client s business challenges, determine a customer-focused solution, and provide the technical implementation and documentation to bring it to fruition.
Please share your resume to
Client lookign for locals to VA,MD,DC States or Near by states.
Position: CloudOps/Prod Support
Location: Reston, VA - Hybrid - Weekly 3 days ONSITE
Duration: Long Term
MUST HAVE:

- Python development skills
- Strong AWS knowledge particularly Python, SQL, ECS, EMR, Lambda, Redshift, Glue ETL, DMS, SQS/SNS, PostGres RDS, S3, Oracle
- Testing automation

Description:

Responsible for maintaining and troubleshooting end-user systems and software, ensuring proper functionality of desktop systems, and providing technical support to users.
This role involves diagnosing and resolving hardware and software issues, maaging user accounts and permissions, and assisting with the installation and deployment of new systems and applications.

Key Responsibilities

Troubleshooting and Support:
Diagnose and resolve hardware, software, and network issues for end-users, providing first- and second-level support.

System Maintenance:
Install, configure, and maintain desktop systems, including hardware and software, to ensure optimal performance.

Hardware and Software Support:
Provide support for various operating systems (Windows, macOS), applications, and peripherals.

Networking:
Troubleshoot and resolve network connectivity issues, including LAN/WAN and Wi-Fi.

Software Installation and Upgrades:
Install and upgrade software, including operating systems, applications, and updates.

Documentation and Training:
Document technical issues and solutions, and train users on new hardware and software.

Problem Escalation:
Effectively escalate unresolved issues to higher-level support personnel.

Vendor Coordination:
Work with vendors to resolve technical problems and procure necessary hardware and software.

Thanks & Regards,

Jayanth Kumar

Email: |

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