Overview
On Site
$DOE
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
ITIL
ServiceNow
Release management
Change Management
Job Details
Our client seeks an Senior Enterprise Architect for a Long term project in Arlington, VA . Below is the detailed requirement
Title: Senior Enterprise Architect
Location : Arlington, VA
Duration: 12 Months
Brief description
The position is responsible for analyzing existing change, configuration, and release management processes; identifying gaps, and driving the implementation of an improved vision. Therefore, the candidate must have extensive experience in ServiceNow
Job Description:
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 15+ Minimum Experience
- 7 years of progressively responsible experience in leading change, configuration, and release management process within an IT environment.
- Strong knowledge of ITIL best practices (certification preferred).
- Experience in analyzing and improving ServiceNow implementations.
- Experience with change management policy.
- Demonstrated experience to drive modernization and transformation.
- Strong analytical skills to assess current processes, identify gaps, and propose solutions.
Duties
- Collaborate with various stakeholders to understand existing configuration, change, and release management processes.
- The individual will Identify gaps, inefficiencies, and improvement opportunities.
- Assess the current use of ServiceNow and identify opportunities to expand its use to improve workflows.
- Develop strategy and roadmap for executing improvements and recommended solutions.
- Work closely with the Office of Technology department groups and Authority business units to ensure the roadmap aligns with IT and corporate strategies.
- The individual shall establish and maintain governance over the entire change process, ensuring alignment with ITIL best practices.
- Assist in developing and implementing updated change management policies, standards, and procedures that enforce risk management and minimize disruption.
- Collaborate with technical teams to ensure configuration management practices are integrated into the change process.
- The individual shall introduce improved controls for tracking changes, ensuring proper documentation, testing, and approvals are enforced.
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