ServiceNow ITOM SME

Overview

On Site
Full Time

Skills

ServiceNow
CMDB
ITOM

Job Details

About My Client:-

My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries

Job Title: ServiceNow ITOM SME

Location: Seattle, WA (Onsite)
Only FTE
  • Good Understanding of implementing CMDB Discovery Service Mapping
  • Help in identifying issues gathering data analyzing and presenting solutions
  • Work closely with architect to ensure technically feasible solutions
  • Help in reducing implementation efforts
  • Capture business and user requirements as stories for agile shops
  • Ensure requirements are understood developed tested and delivered to specification
  • Own the relationship with project stakeholders to identify prioritize model and document business process and data requirements
  • Represent project stakeholders throughout planning development and release processes
  • Work with the platform team to develop release estimates
  • Design and develop a endtoend data alignment process document including CMDB CSDM process and procedures
  • Ensure all client environment specific requirements are captured in the process and procedures
  • Present the process and procedures to stakeholders and obtain a sign off
  • Develop training material and train necessary stakeholders on the new process and procedures

Certifications

  • ServiceNow Administration certification
  • ServiceNow Implementation Specialist CertificationService Mapping Discoveryvarious tracks.
Mandatory Skills : ServiceNow CMDB,ServiceNow ITOM-Discovery,ServiceNow ITOM-ServiceMapping,ServiceNow ITSM,ServiceNow-Event Management, ServiceNow ITOM-Discovery, ServiceNow SecOps, ServiceNow-Event Management
Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

ServiceNow ITOM SME1ServiceNow,CMDB,ITOMN/AFull TimeUnited States
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