Overview
On Site
Depends on Experience
Contract - W2
Contract - 6 Week(s)
Skills
Active Directory
Backup
Cabling
Computer Hardware
Computer Networking
Customer Service
Microsoft Windows
Microsoft SCCM
Mobile Devices
Microsoft Certified Professional
Service Desk
Servers
Storage
Technical Support
Printing
Recovery
Network Security
Network Design
Network
Job Details
IT Support Engineer
6 week contract
Location: Garland, Texas
Shift: 7:30 AM-4:30 PM
We have an exciting and immediate new job opening for a Desktop Support Engineer to join our team. This role is responsible for on-site and off-site desktop and service desk level support and will proactively monitor network infrastructure and respond rapidly to issues. This role will be supporting on the front-end managing the initial response and will be responsible for triage and communicating with the team. This role will require minimal travel. This role is on-site 5 days/week from the hours of 7:30-4:30PM CST.
Requirements:
- Experience supporting Microsoft Windows Operating System.
- 1-2 years of Desktop/Service Desk Support.
- **Steel toe boots required
- Ability to scope and drive technical problems to successful resolution.
- Possess motivation to continue developing their expertise in the areas including, but not limited to: Backup and Recovery Solutions, Enterprise Messaging & Collaboration Solutions, Active Directory, Microsoft System Center Suite, Networking, Security, Storage and Virtualization.
- Technical training and experience to include Microsoft Certified Professional certification or training.
- Possess desktop troubleshooting skills and techniques to solve complex issues (Printing, applications, networking).
- Process hardware and software service requests by coordinating user setup, installation, and upgrade tasks.
- Technical knowledge of cabling installation and troubleshooting.
- Configure and deploy workstations, servers, network hardware, and applications.
- Deploy and support mobile devices.
- Support and train the end user on proper use of software and hardware systems.
- Update incident management system with relevant notes and knowledge base information.
- Support our end users with the highest of customer service expectations.
**To view all of our job openings, please visit: .
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