Network Performance Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Network Performance Analyst for a contract assignment with one of our premier Insurance services clients in Hartford, CT.

Seeking a highly skilled Network Performance Analyst with deep expertise in packet-level traffic analysis and network performance diagnostics. If you live and breathe packet captures, know Wireshark inside and out, and can dissect complex performance issues across distributed networks, we want to hear from you.

You will join a team focused on maintaining optimal network performance across critical infrastructure, using industry-leading tools like Riverbed ARX, NIKSUN, and Gigamon. Your daily work will directly impact the reliability, visibility, and security of enterprise network operations.

Responsibilities :

• Perform advanced packet analysis and deep-dive troubleshooting using tools such as Wireshark, NIKSUN, and Riverbed ARX.
• Leverage Gigamon TAPs and visibility infrastructure to monitor and analyze traffic.
• Proactively identify and resolve latency, throughput, and performance anomalies across network segments.
• Collaborate with network engineering, security, and application teams to provide root cause analysis and performance improvement recommendations.
• Develop and maintain performance dashboards, metrics, and documentation of findings.

Required Skills:

• 5+ years of hands-on experience in network performance monitoring and packet-level analysis.
• Expert-level knowledge of Wireshark with demonstrated ability to interpret protocol flows and anomalies.
• Experience using one or more of the following: Riverbed ARX, NIKSUN, Gigamon infrastructure.
• Strong knowledge of networking protocols (TCP/IP, UDP, DNS, HTTP/S, VoIP, etc.).
• Ability to interpret and correlate data across multiple tools and data sources.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.