Adobe AI Systems Designer, Senior Associate

Job Description

Reimagine the future of creative workflows with us! As our Adobe AI Systems Designer, you'll architect intelligent solutions that seamlessly integrate advanced Adobe and AI technologies, empowering our team to deliver exceptional, innovative visual experiences at scale.

As the Adobe AI Systems Designer on the Creative Brand team, you'll seamlessly connect teams and tools-Adobe Workfront, AEM, Frame.io, Firefly, and Creative Cloud-driving efficiency and collaboration across every project. Your expertise in AI-powered features and process optimization ensures our creative assets are delivered on time, with exceptional quality and impact. By staying ahead of creative AI trends and sharing your knowledge, you empower our teams to innovate, streamline operations, and elevate our brand's digital presence. Your work is essential to unlocking creative potential and shaping the future of marketing technology.

Job responsibilities

• Architect and oversee seamless workflows across Adobe Workfront, AEM, Frame.io, Firefly, and Creative Cloud, ensuring integration and efficiency.
• Define, document, and scale processes that enable smooth collaboration between creative, marketing, and technology teams.
• Proactively identify and resolve workflow challenges to ensure timely, high-quality delivery of creative assets and campaigns.
• Harness AI-powered features within Adobe products to enhance automation, personalization, and digital asset management.
• Manage project timelines, deliverables, and governance, maintaining the highest standards of quality and consistency
• Stay ahead of generative AI trends, tools, and research, and share your expertise through training and documentation.
• Serve as the subject matter expert for all Adobe products and integrations within our marketing technology stack.
• Partner with IT and Adobe specialists to maintain system connectivity, data flow, and user permissions.
• Lead the rollout of new features, manage updates, and oversee governance for tools across the Adobe suite.
• Develop and deliver training programs and best practice documentation to drive adoption and excellence across teams.
• Provide actionable recommendations to leadership, identifying opportunities to optimize time, cost, and quality through AI and automation.

Required qualifications, capabilities and skills:

• 5+ years of experience managing creative or marketing operations within a large organization or agency.
• Expert knowledge of Adobe Workfront and Adobe Experience Manager (AEM).
• Hands-on experience with Frame.io, Creative Cloud, Firefly, and Adobe DAM systems.
• Strong understanding of workflow automation, metadata management, and digital asset lifecycles.
• Proven ability to bridge technical systems with creative and marketing processes.
• Excellent communication, documentation, and cross-functional collaboration skills.

Preferred qualifications, capabilities and skills:

• Familiarity with Adobe Sensei, Firefly, or other AI-powered Adobe tools.
• Background in marketing technology, project management, or digital transformation.
• PMP or Workfront certification is a plus.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.