Deskside support Technician

Overview

On Site
$20 - $20
Contract - W2
Contract - 12 Month(s)

Skills

Desktop Support

Job Details

Role: Deskside Support Technician

Duration: 12+ Months

Location: Media, PA 19063 || Onsite Role

NOTE-- Need candidates who are within 10 to 15 Miles Radius

Description-

Experience should include

  • Supporting intel devices in a win 10 /11 Environment including supporting O365.
  • Supporting mobile devices (IOS & Android)
  • Printer support, troubleshooting, mapping etc. (Cannon, HP and some Zebra)
  • Remote takeover experience ( Ivanti, Bomgar Beyond Trust )
  • Needs to demonstrate troubleshooting techniques.
  • Service Now experience
  • Hardware repair experience preferred.
  • General Networking knowledge
  • Customer service skills
  • Accountable for time and actions. ( Show up to work on time and keeping customers informed and tickets properly updated )
  • PowerShell knowledge preferred
  • Knowledge of SaaS preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Innovise IT LLC