Overview
Skills
Job Details
Job Title: ATAS- CSC Automation Developer (Nokia)
Location: Frisco (TX)/ Overland Park (Kansas)
Duration: 12+ months
Automation Developer Knowledge Base, Dashboards & Heatmaps (Nokia 5G Applications)
We are looking for a highly skilled Automation Developer with hands-on experience in Nokia 5G cloud-native applications and cloud platforms (preferably Red Hat OpenShift). This role is centered around automating operational intelligence through the creation of knowledge base articles, dashboards, and heatmaps to support the Day 1 onboarding and Day 2 operations of critical telco applications.
The successful candidate will bridge deployment automation and observability, enabling teams to visualize health and performance data, respond quickly to issues, and maintain a well-documented application knowledge base for efficient operations.
Key Responsibilities:
Day 1 Application Onboarding & Enablement:
- Automate deployment and Day 1 configuration of Nokia 5G applications (e.g., AMF, SMF, UPF, UDM, AUSF) on Red Hat OpenShift or equivalent Kubernetes-based platforms.
- Develop and maintain detailed, version-controlled Knowledge Base (KB) articles that document onboarding workflows, app-specific configurations, environment pre-checks, and integration steps.
- Create onboarding dashboards for platform readiness, resource utilization, and application health status.
Day 2 Dashboards, Heatmaps & Troubleshooting Automation:
- Design and develop dashboards and heatmaps using tools such as Grafana, Prometheus, Kibana, or ELK to visualize app-level telemetry, log patterns, and fault trends.
- Write structured and searchable KB articles capturing recurring issues, alarm handling, diagnostics steps, and recommended remediation procedures.
- Continuously update dashboards and knowledge base content based on operational insights, app upgrades, and RCA outputs.
Automation & Knowledge Management:
- Automate the generation and update of application metrics and logs into documentation or dashboard pipelines.
- Create CI/CD pipelines or scripts for maintaining knowledge base repositories (e.g., Markdown, Confluence, Git-based systems).
- Integrate application observability data with alerting systems and link it to dynamic knowledge base content to support real-time troubleshooting.
Required Qualifications:
- Bachelor s degree in Computer Science, Engineering, or a related field.
- 4+ years in automation, operations, or DevOps roles within telecom or cloud-native environments.
- Experience deploying and managing Nokia 5G applications in Kubernetes/Red Hat OpenShift.
- Proficiency in automation tools (Helm, Ansible, Terraform) and scripting languages (Python, Bash).
- Strong experience with observability stacks such as Prometheus, Grafana, ELK, and Fluentbit.
- Proven ability to document technical procedures and troubleshooting content clearly and effectively.
Preferred Qualifications
- Prior experience with Nokia CloudBand, Nokia NetAct, or other orchestration/analytics platforms.
- Experience with GitOps and version-controlled knowledge base systems.
- Understanding of telco Day 2 operations, failure modes, RCA, and alarm correlation for 5G core and RAN components.
- Familiarity with ITIL-based support structures and operational knowledge management.
Soft Skills:
- Excellent technical writing and content curation skills.
- Strong communication and collaboration across DevOps, SRE, and NOC teams.
- Ability to turn complex system behavior into clear visualizations and actionable documentation.
- Organized, detail-oriented, and self-motivated in a fast-paced, evolving environment.