Overview
Remote
Up to $65
Accepts corp to corp applications
Contract - Independent
Contract - 6 Month(s)
No Travel Required
Skills
Twilio IVR
end-to-end contact center functionalities
Job Details
Job description:
Voice PO (New Role)
- Understanding of end-to-end contact center functionalities
- Exposure to Twilio IVR and Insights reporting will be a bonus
- Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders
- Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria's
- Task ownership and Accountability of product processes and deliverables
- Empathetic and high-performing product person who thrives in high-speed
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