Workday Trainer

Job Title - Workday Trainer

Contract Length: 6 Months

Location: Remote

The Client is Migrating from Banner to Workday

Project Overview:

• Currently in configuration and build
• Peggyis leading this ERP transition for the first time, including training responsibilities.
• Training needs analysisbegan four weeks ago across HR, Finance, and Payroll.
• Discussions underway around optimal delivery methods: instructor-led training, job aids, videos, etc.
• Trainer will be responsible for consolidating training needs into a training summaryand then developing the appropriate training materials.

Requirements / Must-Haves:

• Workday experiencestrongly preferred; may consider candidates with PeopleSoft, HCM, or similar ERPbackgrounds if highly qualified.
• Strong instructional design skills ability to create job aids and other learning materials.
• Deep understanding of how people learn balancing in-person demonstrations vs. video-based training.
• Proactive and solutions-oriented
• Experienced with instructor-led training both virtual and in-person, with audience sizes ranging from small groups to 100+ participants.

Day-to-Day Responsibilities:

• Approximately 80% of templatesare already in place.
• Responsible for reviewing workflows and developing training to support key changes (e.g., employees being paid on different days).
• Ensure all communications and training materials clearly explain workflow/process changes.
• Leverage existing LMS platformfor course delivery and tracking.

Essential Functions:

• In partnership with the implementation partner, the incumbent will define/refine and execute on a comprehensive training strategy for the Workday implementation, aligning with the overall change management plan and project timelines.
• Conduct thorough training needs assessments to identify target audiences, their current skill levels, and specific training requirements for different Workday modules (e.g., HCM, Payroll, Financials, Time Tracking, etc.).
• Define learning objectives, training modalities and success metrics for the training program.
• Design, develop, and update a variety of engaging and user-friendly training materials, including but not limited to:

1. Instructor-led training (ILT) manuals and presentations.
2. E-learning modules and interactive tutorials.
3. Job aids, quick reference guides, and FAQs.
4. Video demonstrations and simulations.

• Create detailed training plans, including timelines, resource allocation, content development milestones, and delivery schedules.
• Ensure that all workstream subject matter experts participate in the training process per the training plan.
• Coordinate training logistics, including scheduling, venue setup (if applicable), and participant registration.
• Provide ongoing support and guidance to users during and after training sessions.
• Participate in project core team and cross-functional workstream meetings to report overall training status.
• Escalate issues to project leadership and project managers
• Work in conjunction with the change management team to promote user adoption and address resistance to change.
• Gather feedback from trainees and stakeholders and continuously improve training programs and materials.
• Communicate training progress, challenges, and successes to project leadership and key stakeholders.
• Assist with defining a detailed plan/approach for ongoing Workday training and development beyond the project go-live.

Prerequisite Qualifications:

• At least 6 years of Workday implementation experience with at least 3 years experience as a training lead.
• Demonstrable experience leading training initiatives for at least one full-lifecycle Workday implementation.
• Strong understanding of adult learning methodologies and instructional design principles.
• Proficiency in developing a variety of training materials, including e-learning modules (e.g., Articulate Storyline, Captivate), presentations, and job aids.
• Excellent presentation, facilitation, and communication skills (written and verbal).
• Strong project management skills with the ability to plan, execute, and monitor training activities effectively.
• Ability to translate complex technical concepts into easily understandable training content for diverse audiences.

Preferred Qualifications:

• Experience in higher education
• Experience with Banner