Program Manager - Electrical Utility Operations

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
No Travel Required

Skills

Transmission & Distribution
Electrical Utility Operations
Program Management
NextGen

Job Details

Role Overview: We are seeking an experienced Program Manager to serve as the overall leader for the NextGen Distribution Control Room transformation initiative, ensuring strategic alignment, stakeholder engagement, and successful execution of program objectives. This role will oversee the work of technical SMEs, systems architects, and vendor partners, while coordinating closely with the Client and Partner network stakeholders. The Program Lead will drive delivery of the current-state assessment, future-state blueprint, and phased implementation roadmap, ensure scope, schedule, and budget adherence while achieving measurable improvements in reliability, resiliency, and customer experience.

Key Responsibilities

  • Serve as primary liaison between leadership, service providers, consultants, and technology vendors.
  • Lead development of the Program Execution Plan, including governance model, scope, timeline, and communication protocols.
  • Oversee the execution of assessments, workshops, and deliverables across people, process, technology, and facilities.
  • Ensure effective coordination between Utility Operations SMEs, Systems Architects, and stakeholder teams.
  • Monitor progress against milestones and manage scope, schedule, budget, and risks.
  • Facilitate executive steering committee sessions and status reporting to LIPA senior leadership.
  • Drive stakeholder engagement, including workshops with Client, Partners, and external benchmarking with peer utilities.
  • Ensure deliverables such as Current-State Assessment, Future-State Blueprint, and Implementation Roadmap meet quality, compliance, and industry best practice standards.
  • Manage change management activities, including communication planning, workforce readiness, and training coordination.
  • Identify and resolve issues, conflicts, and risks that could impact program success.

Qualifications

  • Experience: 15+ years in program management or leadership roles within the utility, energy, or critical infrastructure sector.
  • Proven success leading large-scale T&D transformation programs, including ADMS, OMS, DERMS, or control room modernization initiatives.
  • Strong background in program governance, stakeholder management, and vendor coordination.
  • Familiarity with utility regulatory requirements, resiliency planning, and customer service imperatives.
  • PMP, PgMP, or other program management certifications preferred.
  • Experience in organizational change management and workforce transition strategies.
  • Excellent communication, facilitation, and presentation skills with executive and technical stakeholders.
  • Education: Bachelor s degree in Business Administration, Engineering, IT Management, or related field; Master s or MBA preferred.

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