VUI Designer - W2 (NO C2C,1099) - Charlotte, NC 4x/week onsite - Posted by Tauqeer

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Sketch
Figma
Vizio
Lucid
Voice Recognition
UI

Job Details

Top Requirements:

  1. 2-3+ years of design experience
  2. Website design experience possibly
  3. Figma OR Drift OR Sketch OR Speechly experience
  4. This group uses a tool called Voiceflow and the above are similar
  5. Vizio
  6. Lucid charts

Plusses

  1. Chat bot or user interface experience

Day to Day Responsibilities/project specifics: The organization is working on developing a new conversational interactive voice recognition (IVR) bot for their call center. BAU work includes converting traditional IVR into conversational IVR for a better customer experience. They are working to ensure better understanding and interactive conversation. This VUI designer will be working on ad hoc requests and new features/enhancements within the conversational IVR. This person will not own any specific project, but instead will work on many different projects within the IVR and will act as a resource to the team for this overflow work. Primary stakeholders will be the internal team that are assigned to particular bots. Training will be provided on the specific bots utilized in this environment. This team is seeking a self-starter that is ready to further enhance their skillset.

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