Overview
On Site
USD 12.41 per hour
Full Time
Skills
Information Technology
Help Desk
Technical Support
Customer Service
Attention To Detail
Communication
Forms
SAP BASIS
Job Details
Title: Help Desk Student Associate - Fall 2025
VP Area: Chief of Staff - UMW
Department: Information Technology
Campus Location: Main Campus
Advertised Range: $12.41 per hour
Job Summary/Basic Functions
Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services.
Required Experience:
Ability to work up to 35 hours a week.
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student
Additional Considerations:
The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
VP Area: Chief of Staff - UMW
Department: Information Technology
Campus Location: Main Campus
Advertised Range: $12.41 per hour
Job Summary/Basic Functions
Help Desk Student Associates provides technical support to the entire university community through phone, online and walk up services.
Required Experience:
Ability to work up to 35 hours a week.
Excellent customer service skills
Detail oriented
Effective oral and written communication skills
Ability to follow directions
Ability to maintain confidentiality
Current UMW student
Additional Considerations:
The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.