Overview
On Site
Full Time
Skills
Operational Efficiency
Data Integrity
Policies and Procedures
Process Improvement
Procurement
Dashboard
Regulatory Compliance
Optimization
Cost Reduction
Research
Decision-making
Inventory
Remote Support
Auditing
Workflow
Benchmarking
Trend Analysis
Logistics
Management
Apptio
Warehouse Management
SOW
IT Asset Management
Asset Management
ServiceNow
Configuration Management Database
Computer Hardware
Attention To Detail
Organizational Skills
Analytical Skill
Documentation
Reporting
Communication
Scripting
Windows PowerShell
Python
Data Processing
Vulnerability Management
KPI
Continuous Improvement
ITIL
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 3011179
Job Description:
This role focuses on managing and tracking IT assets throughout their lifecycle to ensure data accuracy, compliance, and operational efficiency. Key responsibilities include maintaining records in systems like ServiceNow and CMDB, performing audits, analyzing asset data, supporting asset disposal, and collaborating with teams such as Procurement, Finance, and Security. The position requires 3+ years of experience with asset management tools, strong analytical and communication skills, and familiarity with IT hardware. Desired skills include scripting with PowerShell or Python, knowledge of vulnerability management, and certifications like CHAMP, CSAM, or ITIL Foundation.________________________________________
Key Responsibilities
Maintain accurate records of IT assets (hardware) in the asset management system.
Maintain and improve data integrity in asset tracking systems (e.g., ServiceNow, CMDB).
Assist in the implementation and enforcement of ITAM policies and procedures.
Perform regular audits and reconciliations of asset data to ensure accuracy.
Analyze asset data to identify trends, risks, and opportunities for process improvement.
Support disposal and retirement processes for end-of-life assets.
Collaborate with Desktop Support, Procurement, Finance, and Security teams to align asset management with business goals.
Generate reports and dashboards to support decision-making and compliance efforts.
Identify discrepancies and recommend corrective actions.
Lead initiatives for hardware minimization, lifecycle optimization, and cost reduction.
Provide support during internal and external audits related to IT assets.
Compile, research, analyze, and document data, requirements, workflows/processes, functionality, and controls for ISD/ETS groups.
Develop and evaluate information to prepare recommendations based on analysis for decision-making.
Support the functions, projects, and activities of the respective ISD/ETS groups.
Identify and analyze opportunities for new or enhanced processes, data, or technology, providing a clear picture of potential outcomes.
Monitor and analyze key performance indicators, establishing preventative processes and methodologies.
Collaborate closely with Desktop Infrastructure Services, ITAM, CMDB, and ServiceNow team members to enhance Desktop Support Services.
Work with peers, business units, project teams, stakeholders, and vendors to ensure business needs are fully communicated, documented, and met.
Overseeing hardware asset inventory, track and report trends using ServiceNow.
Collaborate with other business units to analyze and improve processing procedures and resolve issues.
Report ITAM initiatives, and ongoing trends to upper management.
Provide daily hardware inventory support, including status updates and checks on procured items.
Test ServiceNow catalog items and catalog enhancements for various Desktop Support Service team efforts.
Regularly establish a schedule for audit checks and validate the accuracy of reporting, documentation, and workflows.
Conduct benchmarking, trend analysis, and other activities to drive continuous improvement and elevate service performance.
Process and submit all hardware logistics requisitions.
Learn and review budgetary management of the cost center within Apptio. See where we can leverage ServiceNow.
Capable of learning, capturing, training, and defining both new and existing processes to the team.
Fundamental understanding of the importance of IT asset management and warehouse management.
Utilize and provide statement of work contracts for larger initiatives involving ITAM.
________________________________________
Required Skills & Qualifications
3+ years of experience in IT Asset Management.
Strong proficiency with asset management tools (e.g., ServiceNow, CMDB, Discovery, HAM Pro).
Good understanding of IT hardware concepts.
Strong attention to detail and organizational skills.
Strong analytical, documentation, and reporting skills.
Strong communication and collaboration skills.
Desired Skills
Experience with scripting or automation (e.g., PowerShell, Python) for asset data processing.
Knowledge of vulnerability management, EOX tracking, and KPI dashboarding.
Ability to lead projects and drive continuous improvement initiatives.
Certifications such as CHAMP, CSAM, or ITIL Foundation are a plus.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
This role focuses on managing and tracking IT assets throughout their lifecycle to ensure data accuracy, compliance, and operational efficiency. Key responsibilities include maintaining records in systems like ServiceNow and CMDB, performing audits, analyzing asset data, supporting asset disposal, and collaborating with teams such as Procurement, Finance, and Security. The position requires 3+ years of experience with asset management tools, strong analytical and communication skills, and familiarity with IT hardware. Desired skills include scripting with PowerShell or Python, knowledge of vulnerability management, and certifications like CHAMP, CSAM, or ITIL Foundation.________________________________________
Key Responsibilities
Maintain accurate records of IT assets (hardware) in the asset management system.
Maintain and improve data integrity in asset tracking systems (e.g., ServiceNow, CMDB).
Assist in the implementation and enforcement of ITAM policies and procedures.
Perform regular audits and reconciliations of asset data to ensure accuracy.
Analyze asset data to identify trends, risks, and opportunities for process improvement.
Support disposal and retirement processes for end-of-life assets.
Collaborate with Desktop Support, Procurement, Finance, and Security teams to align asset management with business goals.
Generate reports and dashboards to support decision-making and compliance efforts.
Identify discrepancies and recommend corrective actions.
Lead initiatives for hardware minimization, lifecycle optimization, and cost reduction.
Provide support during internal and external audits related to IT assets.
Compile, research, analyze, and document data, requirements, workflows/processes, functionality, and controls for ISD/ETS groups.
Develop and evaluate information to prepare recommendations based on analysis for decision-making.
Support the functions, projects, and activities of the respective ISD/ETS groups.
Identify and analyze opportunities for new or enhanced processes, data, or technology, providing a clear picture of potential outcomes.
Monitor and analyze key performance indicators, establishing preventative processes and methodologies.
Collaborate closely with Desktop Infrastructure Services, ITAM, CMDB, and ServiceNow team members to enhance Desktop Support Services.
Work with peers, business units, project teams, stakeholders, and vendors to ensure business needs are fully communicated, documented, and met.
Overseeing hardware asset inventory, track and report trends using ServiceNow.
Collaborate with other business units to analyze and improve processing procedures and resolve issues.
Report ITAM initiatives, and ongoing trends to upper management.
Provide daily hardware inventory support, including status updates and checks on procured items.
Test ServiceNow catalog items and catalog enhancements for various Desktop Support Service team efforts.
Regularly establish a schedule for audit checks and validate the accuracy of reporting, documentation, and workflows.
Conduct benchmarking, trend analysis, and other activities to drive continuous improvement and elevate service performance.
Process and submit all hardware logistics requisitions.
Learn and review budgetary management of the cost center within Apptio. See where we can leverage ServiceNow.
Capable of learning, capturing, training, and defining both new and existing processes to the team.
Fundamental understanding of the importance of IT asset management and warehouse management.
Utilize and provide statement of work contracts for larger initiatives involving ITAM.
________________________________________
Required Skills & Qualifications
3+ years of experience in IT Asset Management.
Strong proficiency with asset management tools (e.g., ServiceNow, CMDB, Discovery, HAM Pro).
Good understanding of IT hardware concepts.
Strong attention to detail and organizational skills.
Strong analytical, documentation, and reporting skills.
Strong communication and collaboration skills.
Desired Skills
Experience with scripting or automation (e.g., PowerShell, Python) for asset data processing.
Knowledge of vulnerability management, EOX tracking, and KPI dashboarding.
Ability to lead projects and drive continuous improvement initiatives.
Certifications such as CHAMP, CSAM, or ITIL Foundation are a plus.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.