Overview
On Site
Contract - W2
Skills
Health Care
Pharmaceutical Industry
Electronic Commerce
Quantitative Analysis
Product Strategy
Reporting
Market Research
Brand
Business Strategy
Research Design
Collaboration
Innovation
Partnership
Roadmaps
Computer Hardware
User Research
Management
Human-computer Interaction
Statistics
Psychology
Computer Science
SPSS
SQL
SAS
Microsoft PowerPoint
Product Research
Quantitative Research
Presentations
FOCUS
User Experience
Usability
Research
Qualtrics
Usability Testing
Leadership
Writing
Analytical Skill
Problem Solving
Conflict Resolution
MEAN Stack
Customer Service
Training And Development
SAP BASIS
Job Details
One of SGA's major healthcare/pharmaceutical industry clients is looking for a passionate and innovative Senior User Experience Researcher to join their growing Intelligence & Insights Practice for a 100% remote role. This person must be a self-starter able to work independently as well as collaboratively (will be working on a team with 4 other Sr UX Researchers). This individual will be responsible for working across 2 different project spaces within the firm's ecommerce space, working closely with product owners and digging in to understand requirements/needs to guide research.
-Strong research on ecommerce and design.
-Self-starter, willing to dig in and deliver actionable recommendations.
**Please include portfolio link**
We're seeking a highly collaborative, thoughtful, and creative mixed methods, quant-leaning senior-level researcher to define and conduct end-to-end research, identify key insights, and drive business and product strategy. This role will report to the Director of Insights & Intelligence and work closely with the members of the Experience Research and Design (ExRD) Team. In this role, you will focus on developing a deep understanding our customers and delivering insights across the global enterprise. The Research team covers 3 different flavors of research - user experience, market research, and brand experience, under intelligence umbrella.
This role will provide the unique opportunity to help guide product and business strategy for a Fortune 500 company. This environment calls for someone who is an advocate of best practices in research design and execution, with the ability to collaborate and build strong relationships across the organization.
About you:
You are a strong collaborator across multiple teams and throughout large enterprises to advocate and constantly evolve design and research processes to drive innovation.
You possess deep experience applying a wide array of user experience research methods and tools.
You are an expert communicator who builds strong relationships and partnerships.
You are creative in seeing the bigger picture, identifying key gaps, and solutioning to fill those gaps.
You are able to adapt or develop processes, tools, and approaches to improve the research function.
You are comfortable presenting complex findings and insights to a senior level audience.
PRIMARY DUTIES AND RESPONSIBILITIES:
Define and measure quantitative UX goals and metrics to assess and "success" across our digital experiences.
Identify and frame strategic problems, own the research lifecycle, translate insights to influence both short and long-term product decisions and roadmaps.
Conduct statistical analysis to extract key insights from data and communicate findings in ways accessible to technical and non-technical audiences.
Support product teams across software and hardware to plan, launch, and analyze surveys
Work closely with XFN partners to demonstrate the value of quantitative user research and guide product direction.
Demonstrate excellent statistical and scientific judgement, producing rigorous results in a fast-paced environment, and setting a high technical standard.
Generate and communicate results, crafted for the intended audience.
Manage and prioritize multiple projects of varying timelines, degrees of complexity, and scope.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Bachelor's degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, or a related field, or equivalent practical experience
5+ years of experience in an applied research setting, or similar
****Experience with software tools for gathering (Qualtrics, survey tools, Medallia, Full Story, Glass Box, etc.), analyzing (SPSS, SQL, SAS), and presenting key data visualizations (Powerpoint, Figma, etc.).
Experience with product research, either in an end-to-end, usability, or generative setting
A portfolio demonstrating past work experience and deliverables.
Other Qualifications
Deep empathy, creativity, and problem-solving experience.
Deep experience planning and conducting qualitative and quantitative research for complex applications.
Strong strategic research skills, with the ability to develop and deliver a research strategy.
Expert ability to plan and conduct discovery and research activities, strong presentation skills, and a focus on ensuring insights are implemented into the best user experience.
Strong presence, including ability to partner with, and effectively influence, product and engineering leaders.
Skilled at communicating verbally and in writing to diverse audiences.
Proactive self-starter: assertive and able to ensure that Usability Design principles are adhered to.
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment.
Analytical mindset and creativity to balance detailed problem solving with 'big picture' strategic view.
Proficiency with research tools for various research purposes, such as Qualtrics, UserTesting, Userlytics, etc.
Familiarity with design tools, such as Figma, Protopie, etc.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Strong executive presence, including ability to partner with and effectively influence senior leadership.
Skilled at communicating verbally and in writing to diverse audiences.
Thought leader and Change agent willing to challenge norms and grow peers' thinking.
Proactive self-starter. Assertive and able to ensure that design principles are adhered to.
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment.
Analytical mindset and creativity to balance detailed problem solving with 'big picture' strategic view.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
-Strong research on ecommerce and design.
-Self-starter, willing to dig in and deliver actionable recommendations.
**Please include portfolio link**
We're seeking a highly collaborative, thoughtful, and creative mixed methods, quant-leaning senior-level researcher to define and conduct end-to-end research, identify key insights, and drive business and product strategy. This role will report to the Director of Insights & Intelligence and work closely with the members of the Experience Research and Design (ExRD) Team. In this role, you will focus on developing a deep understanding our customers and delivering insights across the global enterprise. The Research team covers 3 different flavors of research - user experience, market research, and brand experience, under intelligence umbrella.
This role will provide the unique opportunity to help guide product and business strategy for a Fortune 500 company. This environment calls for someone who is an advocate of best practices in research design and execution, with the ability to collaborate and build strong relationships across the organization.
About you:
You are a strong collaborator across multiple teams and throughout large enterprises to advocate and constantly evolve design and research processes to drive innovation.
You possess deep experience applying a wide array of user experience research methods and tools.
You are an expert communicator who builds strong relationships and partnerships.
You are creative in seeing the bigger picture, identifying key gaps, and solutioning to fill those gaps.
You are able to adapt or develop processes, tools, and approaches to improve the research function.
You are comfortable presenting complex findings and insights to a senior level audience.
PRIMARY DUTIES AND RESPONSIBILITIES:
Define and measure quantitative UX goals and metrics to assess and "success" across our digital experiences.
Identify and frame strategic problems, own the research lifecycle, translate insights to influence both short and long-term product decisions and roadmaps.
Conduct statistical analysis to extract key insights from data and communicate findings in ways accessible to technical and non-technical audiences.
Support product teams across software and hardware to plan, launch, and analyze surveys
Work closely with XFN partners to demonstrate the value of quantitative user research and guide product direction.
Demonstrate excellent statistical and scientific judgement, producing rigorous results in a fast-paced environment, and setting a high technical standard.
Generate and communicate results, crafted for the intended audience.
Manage and prioritize multiple projects of varying timelines, degrees of complexity, and scope.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Bachelor's degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, or a related field, or equivalent practical experience
5+ years of experience in an applied research setting, or similar
****Experience with software tools for gathering (Qualtrics, survey tools, Medallia, Full Story, Glass Box, etc.), analyzing (SPSS, SQL, SAS), and presenting key data visualizations (Powerpoint, Figma, etc.).
Experience with product research, either in an end-to-end, usability, or generative setting
A portfolio demonstrating past work experience and deliverables.
Other Qualifications
Deep empathy, creativity, and problem-solving experience.
Deep experience planning and conducting qualitative and quantitative research for complex applications.
Strong strategic research skills, with the ability to develop and deliver a research strategy.
Expert ability to plan and conduct discovery and research activities, strong presentation skills, and a focus on ensuring insights are implemented into the best user experience.
Strong presence, including ability to partner with, and effectively influence, product and engineering leaders.
Skilled at communicating verbally and in writing to diverse audiences.
Proactive self-starter: assertive and able to ensure that Usability Design principles are adhered to.
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment.
Analytical mindset and creativity to balance detailed problem solving with 'big picture' strategic view.
Proficiency with research tools for various research purposes, such as Qualtrics, UserTesting, Userlytics, etc.
Familiarity with design tools, such as Figma, Protopie, etc.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Strong executive presence, including ability to partner with and effectively influence senior leadership.
Skilled at communicating verbally and in writing to diverse audiences.
Thought leader and Change agent willing to challenge norms and grow peers' thinking.
Proactive self-starter. Assertive and able to ensure that design principles are adhered to.
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment.
Analytical mindset and creativity to balance detailed problem solving with 'big picture' strategic view.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.