Overview
Skills
Job Details
Sr Platform Engineer (IC2) (OMF-REQ-0003840)
6 month contract (potential contract to hire)
Any citizenship restrictions? USCH Only
LOCATION DETAILS: Candidates must live within 50 miles of One Main corporate offices in Baltimore MD, Evansville IN, Charlotte NC, Wilmington DE, or Irving TX. - Position is Hybrid, in office Mon, Tues, Wed
ABOUT THE ROLE:
Mandatory Skills: Proficient in API development and integrations (REST, SOAP, JSON, etc.).
Expertise in CCaaS platforms such as Amazon Connect, NiceCX, Five9, Twilio, or similar.
Proficiency with WFM tools (e.g., NICE, Verint, Aceyus).
Strong knowledge MuleSoft and CRM platforms like Salesforce or Microsoft Dynamics.
Hands-on experience with call recording solutions like Verint or NICE Systems.
Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies.