TOC Engineer

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time .

This position is an onsite role based in Plano, TX

Who w e' re l o o king f o r

T h e Toyo t a F i n a n ci al Serv ic es Technology Operations Center i s l ook i n g for a p ass i o n at e a n d h ig h l y m o t i v at ed Enterprise Data and Technology Platform Service Engineer .

Reporting to the Manager of TOC Engineering, the individual in this role will play a pivotal role in the maintenance and enhancement of support for our Enterprise Data and Technology Platform . Engineer will collaborate with the DevOps and Cloud Software Platform team to ensure the seamless transition of services to the TOC Engineering team. Furthermore, the engineer will work closely with the Major Incident Management team to address and resolve issues within the production environment

What y o u ' ll be d o ing

• Provide expert-level support for CI/CD pipelines using tools like Jenkins, GitLab CI, or AWS Code Pipeline
• Provide technical support and troubleshooting for enterprise data and technology platforms.
• Monitor and maintain system performance, ensuring high availability and reliability.
• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.
• Provide containerization solutions
• Work with stakeholders to resolve technical issues and improve system performance.
• Participate in on-call rotations to provide 24/7 support for critical systems
• Troubleshoot and resolve incidents related to AWS infrastructure and services, ensuring minimal downtime and disruption
• Collaborate with the Major Incident Management team to address and resolve critical issues in the production environment
• Participate in incident response activities, including root cause analysis and post-incident reviews
• Work closely with the DevOps and Cloud Software Platform team to ensure the successful transition of services to TOC Engineering
• Stay updated on the latest AWS DevOps services, features, and best practices.
• Continuously seek opportunities to improve support processes and cloud infrastructure

What y o u bring

• Bachelor's degree in computer science, Engineering, or a related field. Proven relevant work experience will be considered in lieu of degree.
• AWS Certified DevOps Engineer Professional Certification
• Proven experience as a DevOps Engineer or Cloud Software Engineer.
• Strong knowledge of AWS services and cloud infrastructure.
• Proficiency in using DevOps tools such as Jenkins, GitHub, Chef, Artifactory, and Jira.
• Proficiency in using popular API Gateway solutions.
• Experience with Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.
• Familiarity with CI/CD pipelines and automation.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.

A dde d b o nus if y o u ha v e

• AWS Certified Solutions Architect or other relevant certifications.
• Strong understanding of DevOps practices and tools.
• Understanding of Data Integration Tools like Mulesoft and TIBCO
• Knowledge of Real-Time Data Processing and automation tools like Apache Kafka and NiFi
• Experience with scripting languages such as Python, Bash, or PowerShell.
• Knowledge of networking and security principles.
• Excellent communication and collaboration skills.

What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect.
• Professional growth and development programs to help advance your career , as well as tuition reimbursement.
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family.
• Toyota 401(k) Savings Plan featuring a company match , as well as an annual retirement contribution from Toyota regardless of whether you contribute.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable).

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to