Contact Center Business Development Executive

Overview

Remote
Depends on Experience
Full Time
75% Travel

Skills

Business Development
Contact Center
Call Center
BPO

Job Details

Job Summary:
The Business Development Executive (Sales Hunter) is responsible for driving new business
acquisition and establishing strong relationships with prospective clients. Focused on selling
tech-driven CX solutions, this role targets organizations looking to enhance their contact center
operations through innovative technologies or outsourcing solutions. The ideal candidate brings
a proven track record in selling either technology solutions for contact centers or BPO services,
coupled with strong sales acumen and a customer-centric approach.

  • Identify, target, and win new logo business opportunities in the US market.
  • Build and manage a robust pipeline of prospective clients through proactive lead generation and networking efforts.
  • Understand client requirements and design tailored solutions that integrate tech-driven CX strategies and BPO services.
  • 7-10 years of successful sales experience in selling contact center technology or BPO solutions.
  • Proven ability to prospect and sell to C-suite executives and other senior stakeholders.
  • Exceptional communication, negotiation, and presentation skills.

100% remote, with 75% travel.

Preferred regions are Northeast, Atlanta area, Midwest (Chicago/Detroit)

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