IT Manager Pharmaceutical / Biotechnology

  • Lake Forest, IL
  • Posted 10 hours ago | Updated 10 hours ago

Overview

Hybrid
$60 - $60
Contract - W2
Contract - 6 Month(s)

Skills

Accountability
Auditing
Biotechnology
Budget
Budget Management
Capital Expenditures
Cloud Computing
Communication
Computer Hardware
Computer Networking
Computer Science
Configuration Management Database
HIPAA
Cyber Security
Information Systems
Lifecycle Management
ITIL
Identity Management
Incident Management
MSP
Life Sciences
Leadership
Inventory
Managed Services
Management
Regulatory Compliance
IT Management
System Administration

Job Details

Position Summary

The IT Manager will oversee daily IT operations for a rapidly growing, highly regulated biotechnology company. This role combines hands-on technical leadership with vendor management, budget accountability, and strict adherence to GxP and other regulatory requirements. Partnering with teams across R&D, Quality, Clinical, and Commercial, the IT Manager will ensure secure, compliant, and reliable systems that drive scientific and business success.

Key Responsibilities

IT Operations & Leadership

  • Lead day-to-day IT activities, guiding both internal staff and external partners.

  • Manage ITIL-aligned ticket queues to ensure timely resolution and exceptional service.

  • Maintain and govern the Configuration Management Database (CMDB) and asset inventory (hardware, software, cloud).

Vendor & Managed Services Oversight

  • Act as the primary liaison to the Managed Services Provider (MSP) and technology vendors.

  • Negotiate and enforce SLAs to ensure cost-effective, high-quality service delivery.

  • Translate business requirements into Statements of Work and hold vendors accountable.

Systems Administration & Infrastructure

  • Oversee enterprise platform administration.

  • Ensure secure identity and access management (SSO, MFA) and endpoint protection.

  • Plan and execute system upgrades, integrations, and lifecycle management in line with industry CSV (computer systems validation) standards.

Regulatory Compliance & Validation

  • Own GxP compliance for computerized systems, including CSV per 21 CFR Part 11 and EU Annex 11.

  • Maintain change control, CAPA processes, periodic reviews, and audit readiness.

  • Partner with Quality and Regulatory teams to meet industry and regulatory standards.

Cybersecurity & Data Privacy

  • Coordinate vulnerability assessments, phishing simulations, and incident-response activities with the MSP and SOC.

  • Align security controls with NIST CSF, ISO 27001, GDPR, and HIPAA.

Budget Management & Strategic Planning

  • Develop and manage IT departmental OPEX and CAPEX budgets with the COO.

  • Monitor expenditures, identify cost-saving opportunities, and ensure fiscal responsibility.

  • Maintain an 18 24 month IT roadmap aligned with milestones such as inspections, scale-up, and commercial launch.

Cross-Functional Collaboration

  • Act as the face of IT across the organization, translating technical needs into business impact.

  • Partner with R&D, Quality, Clinical, and Commercial leaders to support evolving business needs.

< data-start="2874" data-end="2903">Required Qualifications</>

  • Bachelor s degree in Computer Science, Information Systems, or related field.

  • 5+ years of progressive IT experience, including at least 2 years in a GxP life sciences environment.

  • Proven experience managing vendors, MSPs, and technology budgets.

  • Strong knowledge of GxP compliance, CSV, and FDA audit processes.

  • Proficiency in Microsoft 365 administration, endpoint security, and basic networking.

  • Excellent leadership, organizational, and communication skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.