Overview
Skills
Job Details
Job Title : ServiceNow Telecom
Type: Contract
Location: Remote
About US
At Vilwaa (), we are focused towards delivering IT services and solutions in Data Engineering, Cloud Infrastructure solutions , Digital Application Development, (IoT) - Internet of Things.
We are seeking an experienced ServiceNow Telecom with deep expertise in TSOM experience to lead and deliver end-to-end enterprise transformation. You ll be working directly with client stakeholders to guide them through requirements, configuration, integration, and post-go-live support.
Job Description:
Bachelor s degree in Computer Science, IT or similar field
Ten or more years of relevant work experience.
Six or more years of ServiceNow deployment and development experience in providing B2B advanced networking, SaaS or telecommunications solutions
Deep data and analytic orientation for evidence-based decision making.
Experience with understanding consumer insights, market trend analysis, usability testing, rapid prototyping and analytics.
Experience in operating within a multi-channel/multi-region brand.
Technical experience
Serve as a ServiceNow technical expert, collaborating with technical teams, stakeholders, and leadership.
Translate business requirements into effective and efficient ServiceNow solution implementations.
Review and analyze existing Verizon applications and workflows to identify areas for improvement and further integration with ServiceNow
Integrate and Deploy AI tools help isolate and reduce incident impact. Extensive experience on Developer Portal & API for Service Now
Key Modules where proven expertise is needed
Telecom Service Management
Telecom Order Management
Continuous Authorization & Monitoring
Service Bridge
Telecom Service Ops Mgmt (TSOM)
Telecom Network Inventory
Field Service Operations
Predictive AIOPs