Business Analyst, Developer Experience

Job Title: Contractor -Business Analyst - Developer Experience
Schedule: Monday Friday 9-5pm CST
Contract Length: 6 Months

Requirement:
Experience with Internal Developer Platforms (IDPs) like Backstage.
Experience with engineering analytics platforms (LinearB, Jellyfish, Haystack).
Familiarity with developer tooling ecosystems (IDEs, Git workflows, CI/CD).
Strong product thinking and empathy for developer workflows.
Ability to measure and improve developer productivity using telemetry and feedback.
Experience in configuring and analyzing SaaS platforms would be beneficial.
Excellent communication and cross-functional collaboration.

Additional Recruitment Details: Top Skills
Ability to take data from multiple sources and create dashboards that communicate insights clearly to both technical and non-technical stakeholders
A strong understanding of software development, the developer journey, and developer tooling.
Excellent communication skills to work with engineering teams and leadership.

Ideal Candidate Profile
This role will involve interfacing with a wide range of stakeholders, such as Engineers, Managers, Directors, and Product Owners. As such, the ability to communicate technical challenges and explain engineering metrics to non-technical colleagues is essential. A strong and confident communicator is key for this role, and someone who is comfortable with putting forward their own opinions and solutions, since this is a relatively new area for the department- this person will also be hands-on with configuring our metrics platform (LinearB), which integrates with Jira and Bitbucket, so understanding those types of tools will be important.

This is a highly collaborative position, and the candidate will be working directly with the manager. There will be a degree of team training that this position will be responsible for, more along the lines of supporting demos of tools and explaining engineering metrics and how our tools/processes can improve them.