User Support Specialist

DataStaff, Inc. is seeking a User Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC

This position is onsite

Responsibilities:

• General on-site IT support
• Provide consultation, support and/or training for technology-based systems.
• May provide support of hardware, applications, operating systems, and networking.
• Requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Required Skills:

• 3 Years - Broad knowledge and skills from a range of technologies to address work assignments.
• 3 Years - General knowledge of IT security principles
• 3 Years - General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications
• 3 Years - Skilled customer service professional
• 3 Years - Skilled IT consultant with ability to solve and/or prevent technical problems.
• 3 Years - Ability to independently resolve routine and non-routine issues on software and/or hardware.
• 3 Years - Ability to organize and follow complex and/or detailed technical procedures.
• 3 Years - Ability to solve unexpected problems associated with projects and daily work.

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.