Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
DocuSign eSignature
DocuSign CLM
DocuSign Notary
DocuSign Monitor
Contract Lifecycle Management
Salesforce integration
Smart Rules
eForms
Workflow automation
SaaS administration
Vendor management
Enterprise IT governance
System performance monitoring
Ticket resolution
Security protocols
Integration standards
Active Directory
Ticketing systems
CLM integration tools
Cybersecurity protocols
Training and user support
Contract review workflows
Job Details
Role: DocuSign CLM Specialist / Analyst
Location- San Antonio, TX onsite
The client is seeking a skilled and proactive professional to support and maintain its DocuSign platform, including eSignature, Contract Lifecycle Management (CLM), notary, and other DocuSign capabilities. This role will be instrumental in ensuring seamless contract workflows, maintaining system integrity, and driving vendor accountability. The ideal candidate will have experience in enterprise contract systems, vendor coordination, and governance best practices.
Key Responsibilities
- Provide DocuSign platform support including eSignature, CLM, Notary, and other capabilities.
- Demonstrate deep technical knowledge across all DocuSign functions, including eSignature, CLM, and Notary.
- Administer and configure DocuSign CLM workflows, smart rules, eForms, and automation tools.
- Provide technical support and training to business users across divisions.
- Leverage integration capabilities with other platforms such as Salesforce.
- Monitor system performance and coordinate with DocuSign on release notes, feature updates, and ticket resolution.
- Maintain security protocols and integration standards across connected systems.
- Perform other duties as assigned.
Contract Oversight & Governance
- Collaborate with the CLM Steering Committee and user groups to align business logic and workflow configurations.
- Support contract review and approval processes for AFAs, ILAs, IACs, POs, and other agreement types.
- Ensure compliance with confidentiality and evaluation protocols during vendor selection and contract execution.
Vendor Management
- Serve as liaison between the client and DocuSign vendor representatives for strategic planning and issue resolution.
- Track and report on DocuSign ticket volumes, usage metrics, and integration opportunities.
- Coordinate contract renewals, add-ons (e.g., DocuSign Monitor), and funding allocations with procurement and finance teams.
Minimum Experience, Skills, and Qualifications
- Bachelor s degree in Information Systems, Business Administration, or related field.
- 5+ years of experience with DocuSign eSign, CLM, or similar contract management platforms.
- Strong understanding of enterprise IT governance, vendor relations, and contract lifecycle processes.
- Excellent communication, documentation, and stakeholder engagement skills.
Preferred Skills and Qualifications
- Familiarity with client systems and workflows preferred.
- Experience with Active Directory, ticketing systems, and CLM integration tools.
- Knowledge of cybersecurity protocols related to SaaS platforms.
- Ability to lead training sessions and contribute to Center of Excellence initiatives.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.