Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Pega
Decisioning/CDH
telecom
Relevant Pega certifications
customer journeys and decisioning logic.
Job Details
Job Title: Sr Pega Decisioning (CDH Customer Decisioning Hub) Developer
Location: Irving, TX (On-site 3 days a week)
Duration: 12 months
Job Description:
We are seeking a Senior Pega Decisioning Developer with deep expertise in Pega Customer Decision Hub (CDH) to join our team in Dallas, TX. The ideal candidate will bring a minimum of 10 years of hands-on Pega development experience with a strong background in Telecom domain and a solid understanding of Personalization and Next Best Action (NBA) strategies using Pega.
Key Responsibilities:
- Design and implement solutions using Pega CDH to drive intelligent customer engagement.
- Develop and configure Next Best Action strategies, arbitration, and engagement policies.
- Work closely with business stakeholders to personalize customer journeys and decisioning logic.
- Collaborate with cross-functional teams in an Agile environment to deliver Telecom-focused CDH solutions.
- Ensure performance, scalability, and compliance of Pega applications.
- Guide and mentor junior developers and perform code reviews.
Required Qualifications:
- Minimum 10 years of hands-on experience in Pega Decisioning/CDH development.
- Minimum 5 years of Telecom industry experience implementing Pega CDH use cases.
- Strong knowledge of Pega Personalization, NBA, Customer Strategies, and Data Flows.
- Experience with Interaction History, Decision Strategies, and Real-Time Containers.
- Relevant Pega certifications, especially in CDH (e.g., Pega Certified Decisioning Consultant).
- Excellent communication and stakeholder interaction skills.
Work Environment:
- Must be available to work onsite in Dallas office 3 days per week.
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