Overview
USD 109,650.00 - 162,800.00 per year
Full Time
Skills
IOS Development
Collaboration
Cyber Security
IT Infrastructure
Linux
Microsoft Windows
Cloud Computing
Cloud Storage
Migration
Network
Management
Scripting
Problem Analysis
Change Management
Knowledge Base
Issue Resolution
Knowledge Sharing
Communication
Problem Solving
Conflict Resolution
Zenoss
MongoDB
NetApp
Kubernetes
Workflow
Continuous Integration
Continuous Delivery
Microsoft Azure
DevOps
Jenkins
Terraform
Progress Chef
Git
GitLab
GitHub
Version Control
Splunk
Log Management
Amazon Web Services
Amazon EC2
Amazon S3
Writing
Ansible
SNMP
NetFlow
Health Insurance
Life Insurance
Recruiting
Job Details
Job Summary
NetApp IT's Infrastructure Operations and Support (IOS) is a dynamic leading-edge organization that designs, implements, and supports the technologies that enable the entire enterprise. IOS is seeking an experienced Platform Support engineer to join dynamic team of technologists who are at the forefront of supporting and revolutionizing NetApp's worldwide infrastructure and services. As an Platform Support Engineer, you will collaborate closely with cross-functional teams, IT architects, Cybersecurity, support teams and developers. The ideal candidate will be familiar with IT infrastructure platforms including Linux, Windows, Cloud Computing, Cloud Storage - On/Off Prem
Responsibilities
Qualifications, Skills, and Experience
Education
Bachelor's degree in IT or equivalent experience
Compensation:
The target salary range for this position is 109,650 - 162,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
NetApp IT's Infrastructure Operations and Support (IOS) is a dynamic leading-edge organization that designs, implements, and supports the technologies that enable the entire enterprise. IOS is seeking an experienced Platform Support engineer to join dynamic team of technologists who are at the forefront of supporting and revolutionizing NetApp's worldwide infrastructure and services. As an Platform Support Engineer, you will collaborate closely with cross-functional teams, IT architects, Cybersecurity, support teams and developers. The ideal candidate will be familiar with IT infrastructure platforms including Linux, Windows, Cloud Computing, Cloud Storage - On/Off Prem
Responsibilities
- Contribute to application migration and development on various platforms
- Monitor infrastructure performance and resource usage
- Resolve technical issues, troubleshoot network, application, and security problems
- Strong troubleshooting and problem-solving skills
- Manage incidents, escalate critical issues
- Proficient in scripting languages for automation
- Implement Infrastructure as Code principles with tools like Terraform or CloudFormation
- Conduct detailed problem analysis
- Handle change management and maintenance tasks
- Maintain a knowledge base for efficient issue resolution and knowledge sharing
Qualifications, Skills, and Experience
- Strong knowledge of industry best practices
- Excellent communication and problem-solving skills
- Certification in AWS or Kubernetes is preferred
- Experience with monitoring tools like Zenoss, Splunk, Instana
- Proficient in MongoDB, NetApp storage solutions
- Familiar with Kubernetes, Rancher, containerized workflows
- Skilled in CI/CD tools like Azure DevOps, ArgoCD, Jenkins
- Proficient in Ansible Tower, Terraform, Chef
- Experienced with Git, Gitlab, GitHub for version control
- Skilled in building, deploying, and troubleshooting containers
- Well-versed in Splunk for log management
- Proficiency in AWS Services: EC2, EKS, S3
- Knowledgeable in MariaDB, Istio Service Mesh
- Experienced in writing Ansible playbooks, patching OS
- Recent experience with LogicMonitor, SNMP, Netflow
Education
Bachelor's degree in IT or equivalent experience
Compensation:
The target salary range for this position is 109,650 - 162,800 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.