Overview
Skills
Job Details
Job Purpose:
Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment.
Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk, Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.
Minimum Qualifications:
Experience with Jira administration and development, with a focus on Jira Cloud.
Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.
Preferred experience with Jira on-premise to cloud migration, including workflows and data.
Familiarity with Atlassian Access and basic understanding of Active Directory and access controls.
Experience with Jira REST APIs, HTML, and JavaScript for custom development.
Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), with a focus on documentation and stakeholder engagement.
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
Years | Required/Preferred | Experience |
8 | Required | Experience managing Jira Software and ITSM projects, including workflows, permissions, and automations. |
5 | Required | Expert-level proficiency in JQL (Jira Query Language) for building complex queries. |
5 | Required | Experience using Jira REST APIs and scripting languages for custom integrations and enhancements. |
5 | Required | Exceptional written and verbal communication skills; ability to document technical processes clearly |
3 | Required | Hands-on experience with plugins like ScriptRunner, JMWE, and Email |
About ArnAmy, Inc.:
ArnAmy, Inc. is a leading information technology consulting and software development firm in Tallahassee, FL since 2007. ArnAmy has been providing high quality services to clients and prides itself in implementing dependable solutions to ensure client's success. ArnAmy is formed and led by principle centered leaders with Subject Matter Expertise in all disciplines of Information Technology. Company has proven record of 100% successful projects and 100% satisfied clients, and employees. We are inviting bright professionals with integrity and have passion to achieve higher goals to join our award winning (Tallahassee s BEST in IT Solutions 2017 & 2016) excellent and talented team.
ArnAmy, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or marital status. Women and Minorities are encouraged to apply.
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