Overview
On Site
USD 22.00 per hour
Full Time
Skills
Recruiting
Network Support
Software Troubleshooting
Microsoft Windows
OS X
Help Desk
Communication
Documentation
Problem Solving
Conflict Resolution
Printing
Management
Cabling
Operating Systems
Computer Troubleshooting
Technical Support
Computer Hardware
Reporting
Numara
Network
Network Design
Collaboration
Managed Services
Job Details
Date Posted: 06/10/2025
Hiring Organization: Rose International
Position Number: 483968
Industry: Government
Job Title: IT Support Specialist
Job Location: Houston, TX, USA, 77003
Work Model: Onsite
Employment Type: Temporary
FT/PT: Part-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 22.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Documentation, Help Desk, MAC OS, MS Windows, Network Support, Software Troubleshooting, Technical Support, Troubleshooting, Verbal Communication
Experience Desired: ExpDe::IT Technical Support-troubleshooting computer software & hardware issues (Yrexp::2 yrs)
Job Description
Minimum Requirements:
At least 2 years of experience in troubleshooting computer software and hardware issues.
Demonstrated skill in analyzing technical problems and developing effective solutions.
Proven ability to implement and support IT systems, including both hardware and software components.
Strong understanding of computer diagnostics and the ability to provide technical assistance and support.
Experience in user support, including responding to inquiries and resolving operational issues related to software and hardware.
Familiarity with network infrastructure and the ability to assist with connectivity issues.
Ability to work collaboratively with external IT vendors and software providers.
Excellent communication and interpersonal skills, with a customer-focused approach.
Preferred Skills:
Strong knowledge of Windows and MacOS operating systems.
Familiarity with network infrastructure and connectivity troubleshooting.
Experience with help desk software and ticketing systems.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational and documentation skills.
Job Summary:
We are seeking a skilled and proactive IT Support Specialist to join our team. This role is responsible for diagnosing and resolving technical issues related to computer systems, software, and hardware. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to communicate effectively with end-users and vendors.
Responsibilities:
Diagnose and resolve technical issues with computer systems, software, and hardware.
Install, configure, and maintain computer systems, software, and hardware.
Troubleshoot and resolve printing and scanning problems.
Monitor and oversee the performance of computer systems.
Evaluate hardware and software, recommending improvements or upgrades.
Respond to user inquiries regarding software or hardware operations to resolve issues.
Set up equipment for employee use, including proper installation of cables, operating systems, software, and telephones.
Conduct computer diagnostics to investigate and resolve problems or provide technical assistance.
Provide technical support and address user questions and concerns.
Perform routine maintenance on all hardware and software.
Report and track IT-related activities and issues.
Assist with network connectivity issues and maintain network infrastructure.
Collaborate with external IT managed services vendors and software providers.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 483968
Industry: Government
Job Title: IT Support Specialist
Job Location: Houston, TX, USA, 77003
Work Model: Onsite
Employment Type: Temporary
FT/PT: Part-Time
Estimated Duration (In months): 4
Min Hourly Rate($): 22.00
Max Hourly Rate($): 22.00
Must Have Skills/Attributes: Documentation, Help Desk, MAC OS, MS Windows, Network Support, Software Troubleshooting, Technical Support, Troubleshooting, Verbal Communication
Experience Desired: ExpDe::IT Technical Support-troubleshooting computer software & hardware issues (Yrexp::2 yrs)
Job Description
Minimum Requirements:
At least 2 years of experience in troubleshooting computer software and hardware issues.
Demonstrated skill in analyzing technical problems and developing effective solutions.
Proven ability to implement and support IT systems, including both hardware and software components.
Strong understanding of computer diagnostics and the ability to provide technical assistance and support.
Experience in user support, including responding to inquiries and resolving operational issues related to software and hardware.
Familiarity with network infrastructure and the ability to assist with connectivity issues.
Ability to work collaboratively with external IT vendors and software providers.
Excellent communication and interpersonal skills, with a customer-focused approach.
Preferred Skills:
Strong knowledge of Windows and MacOS operating systems.
Familiarity with network infrastructure and connectivity troubleshooting.
Experience with help desk software and ticketing systems.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational and documentation skills.
Job Summary:
We are seeking a skilled and proactive IT Support Specialist to join our team. This role is responsible for diagnosing and resolving technical issues related to computer systems, software, and hardware. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to communicate effectively with end-users and vendors.
Responsibilities:
Diagnose and resolve technical issues with computer systems, software, and hardware.
Install, configure, and maintain computer systems, software, and hardware.
Troubleshoot and resolve printing and scanning problems.
Monitor and oversee the performance of computer systems.
Evaluate hardware and software, recommending improvements or upgrades.
Respond to user inquiries regarding software or hardware operations to resolve issues.
Set up equipment for employee use, including proper installation of cables, operating systems, software, and telephones.
Conduct computer diagnostics to investigate and resolve problems or provide technical assistance.
Provide technical support and address user questions and concerns.
Perform routine maintenance on all hardware and software.
Report and track IT-related activities and issues.
Assist with network connectivity issues and maintain network infrastructure.
Collaborate with external IT managed services vendors and software providers.
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.