Solutions Engineer, Enterrise Services, Financial Solutions

Solutions Engineer, Enterrise Services, Financial Solutions

Location
New York

Business Area
Sales and Client Service

Ref #
10045251

Description & Requirements

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

What's the role?

We're looking for a passionate, motivated, highly technical, client facing individual to come join our team. As a Solutions Engineer, you'll be providing programming and best practice consultation directly to our internal and external clients for the integration of our Enterprise Data products and services.

You'll be a quick study, eager to develop your understanding of the Bloomberg Enterprise Data Products and our customer base, in order to technically lead client engagements as well as provide a third tier of technical expertise for complex issues. You'll drive the partnership with other teams to understand client requirements, communicate product improvements, and assist with all client development needs. You'll adopt and embrace our cultural and innovative best practices and solutions in order to quickly and accurately identify and address highly technical problems. You'll be solution focused, able to perform detailed and meaningful diagnostic work and troubleshooting quickly and accurately, developing additional tools where you see a need internally or for our clients. You're a programming and technical professional who is personable, intelligent, and analytical and solution driven. You are not afraid of getting your hands dirty and making independent decisions when the situation demands.

We'll trust you to:

• Work closely with technical and market data contacts at client firms to understand their requirements and help them to build out solutions using Bloomberg's Enterprise Data Technology such as BLPAPI and Data License REST API
• Collaborate with peers, Sales, Technical Account Managers and Service Delivery teams to drive critical client on-boarding initiatives, technology partnerships and highly technical projects
• Proactively identify ideas to help drive stronger product performance and implement those ideas from start to finish
• Provide technical development guidance, leadership and structure to Enterprise Data clients
• Cultivate deep technical partnerships with key members of the client development community
• Build strong stakeholder relationships with clients, engineering and product development teams to resolve issues or build out enhancements
• Actively identify potential areas of improvement or gaps in internal tools and monitoring systems and propose solutions
• Administer training to clients for coding to our API during the pre-sale, implementation and adoption phases of an engagement
• Support the developer community around Bloomberg's data delivery mechanisms
• Provide timely and informative feedback to the Enterprise Data Product teams
• Take ownership of complex questions and issues reported by clients as a second tier of technical support via phone calls, ticket systems, email, and in person

You'll need to have:

• A minimum of 4 years relevant work experience
• Strong client facing experience, be presentable and able to articulate complex technical concepts to all skill levels
• Strong organizational skills, attention to detail and the ability to handle multiple technical streams/lead client engagements whilst collaborating across different teams
• A Bachelor's degree in Computer Science or Information Systems/Technology or equivalent experience
• Industry experience with software development in two or more programming languages ( Python, .NET, Java, C++, C#)
• Experience programming in UNIX and/or Windows
• Excellent written/verbal communication skills
• The ability to communicate complex information to a wide range of skill levels both in verbal and written form
• Excellent analysis and problem solving skills
• Experience writing readable example code
• Confident to work with clients ranging from developers to CTOs

We'd love to see:

• Exposure and understanding of financial data, especially real time market data is helpful
• Knowledge of market data distribution platforms and feed handlers is preferred
• Knowledge and experience of big data, data science and cloud technologies
• Knowledge and experience with REST APIs and event driven streaming APIs
• Experience developing on public cloud platforms, AWS, Google Cloud Platform and Azure
• Ability to derive requirements from stakeholders via email, meetings, and conference calls, relay this to internal groups, plan detailed technical engagements and facilitate client adoption of Bloomberg's Enterprise Data products and services
• UNIX skills with ability to investigate technical issues or willingness to learn
• Experience with database querying languages such as SQL, NoSQL or similar
• Knowledge of financial markets and levels of urgency for critical data needs
• Exposure to modular designs with a focus on reliability and scalability.

What's it like to work here?

We work hard. We are ambitious and set ourselves tough business goals. We are a meritocracy where everyone has a voice - not a job title. Working with people you trust, respect, and can collaborate with is more important than titles or position. Things move fast, and we want people who will enjoy working in this environment and feed off the energy. But it isn't all about work. Giving back is one of our core values, and there are many ways to get involved in philanthropic initiatives from helping local school kids with their reading to helping clean up local parks and waterways.

What is Bloomberg?:

View our Benefits:

Salary Range = 00 USD Annually + Benefits + Bonus

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.