Sr I O Engineering Specialist.

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

I O Engineering Specialis

Job Details

Hi ,

We have a job opening for the position of Sr I O Engineering Specialist.

Please find the job description below and if you are interested, kindly share your updated resume with contact details...

Job Title : Sr I O Engineering Specialist

Location : TeleCommuter

Duration : Long Term

Primary Responsibilities:

As part of our Client team, in this role you will play a significant part in supporting the IBMi infrastructure for RxClaims. This position will perform level 1 monitoring of all IBMi environments. The team is responsible for 24x7x365 monitoring all IBMi lpars, along with processing all backups. This position will monitor the IBMi RxClaim health, Sterling Integrator file delivery, Robot batch jobs on IBMi, Tidal jobs and all IBMi servers and storage.

Preferred Qualifications:

  • The monitor position has 24/7/365 coverage for the following applications: All IBMi lpars, Robot scheduler and console, Tidal scheduler, and Sterling Integrator.

  • The monitor team answers messages where the correct response can be determined, and triages errors to the correct team, depending on the contents or location of the message.

  • Responsible for processes, training, continuous improvement, system automation.

  • System health monitoring of: Claim adjudication jobs, ASP alerts, CPU alerts, Claims queue monitoring, Storage monitoring, Connect Direct subsystem,

  • Contact different teams if requested by on-call

  • For application upgrade events, place job queues on HOLD for MOD and Patch instances,

  • Responsible for performing and monitoring all backups on the IBMi Platform.

  • Robot Job Monitoring: Research and react to robot job messages, Monitor jobs that are running outside of normal parameters, Reset inbound automation, MAC file processing completion, Robot job queue health, Submit Hold Release robot jobs, Payment balancing, Collaborate with Client Programs team, Eligibility team, Accumulator team, Account Management, to understand robot job failures and messages, Knowledge of job types and their importance, Alert necessary personnel for Reference File issues, Complete audit process for failed Robot jobs, Inbound robot job monitoring.

  • Sterling Integrator monitoring: Monitor Database usage, In Error Business Process Usage, Stagnant Message alerts, IRIS file delivery is run through Sterling Integrator, EDI 835 Payment files, Scriptmed, EskerFax, Sterling Integrator file delivery errors [first and second level research]

  • Tidal job monitoring: Monitor all servers, Submit Hold Release jobs, Mark jobs as complete, Engage Tidal Admins when jobs fail, Alert business partners of failed jobs, Billing and Payment services jobs, Tidal completes a number of automatic monitoring processes.

Required Qualifications:

  • 2+ years of IBMi monitoring experience.
  • Experience performing backups
  • Experience using ticketing tools such as ServiceNow
  • Strong communication and personal interaction skills.

Ability to work in a flexible shift environment (24 x 7

This is for 24/7 * 365 days support project and there will be rotational shifts. 8 hours per shift.

Thanks & Regards,

Subash US IT Consulting

w: e :

Blockedge Technologies Inc.,

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.