Zscaler Security Engineer

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Zscaler

Job Details

Job Title : Network Security Engineer (Zscaler)

Location : Long Beach, CA 90802 / Tempe, AZ (Remote with Occasional Travel)

Duration : 12+ Months

Job Description:

We are seeking a skilled professional with 10+ years of experience to lead the transition of Zscaler services from implementation to steady-state operations. The role involves coordinating with project teams, ensuring operational readiness, and establishing robust support mechanisms for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).

Strong understanding of network security, proxy services, and cloud-based security platforms.

Key Responsibilities:

Transition Management:

Lead the handover of Zscaler services from project to operations.

Develop and execute transition plans, including documentation, training, and support models.

Operational Readiness:

Ensure monitoring, alerting, and incident response processes are in place.

Validate SLAs, KPIs, and reporting mechanisms for Zscaler services.

Stakeholder Coordination:

Collaborate with network, security, and service desk teams.

Liaise with Zscaler support and account teams for escalations and service improvements.

Documentation & Training:

Create SOPs, runbooks, and knowledge base articles.

Conduct training sessions for L1/L2 support teams.

Continuous Improvement:

Identify operational gaps and propose enhancements.

Monitor service performance and user experience metrics.

Please provide the TOP skills, and the years of experience that you ll consider:

Zscaler transition with 10 + years of experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.