Sr. Salesforce Delivery Manager

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 3 Month(s)
No Travel Required

Skills

Marketing
Service
Financial Services
Salesforce
Sales
Data Clouds
Agile
Quality Assurance
Salesforce Administration
MuleSoft.

Job Details

Role : Sr. Salesforce Delivery Manager

Location: Columbus, OH & Minnetonka, MN

Duration: 3 Months Contract to hire.

MOI : Telephonic & Skype

Primary Skills: Marketing, Service, Financial Services, Salesforce, Sales, and Data Clouds.

Need Candidates with a Minimum of 12 Years of Experience. This is a 100% onsite/Hybrid model and a contract-to-hire role on W2.

Job Description:

Salesforce Centre of Excellence (COE) team is seeking an experienced Senior Service Delivery Manager to lead delivery teams responsible for the design, building, deployment, and support of Salesforce-related applications. The ideal candidate will have experience with strategic planning, funding, prioritization, resource planning/management, and delivery of full-stack technology products and services to the Business Partner(s) and cross-impacted Information Technology delivery partners.

Duties and Responsibilities:

  • Direct responsibility for end-to-end Salesforce technology project execution based on Agile methodology
  • Ensure the team delivers on-time and high-quality results
  • Evaluate delivery plans; identify and proactively reduce and remove roadblocks
  • Direct responsibility for resource planning, recruitment, and management for the technical team members, including Technical Lead, Developer, er and Quality Assurance roles.
  • Establish a delivery execution model that leverages onshore and offshore resources.
  • Continually align staffing plans to deliverables and budgets; when appropriate, adjust technical team resources to meet upcoming delivery targets and budget modifications.
  • Build high-performing teams by establishing goals and through regular coaching, and track progress with these career plans.
  • Partner with the line of business and IT partners to develop a technology strategy for capabilities assigned to delivery teams.
  • Partner with delivery peers to coordinate release plans and day-of-release activities.

Basic Qualifications:

  • Bachelor's Degree
  • 5 to 7 years of related experience managing technical teams
  • 2+ years of delivery experience focused on the Salesforce platform, including one or more of the following: Sales, Service, Marketing, Financial Services, and Data Clouds
  • Exceptional communication and interpersonal skills are required for interacting and collaborating with architects, technical leads, developers, analysts, peer delivery leaders, and business staff throughout the organization
  • Strong organizational skills with demonstrated ability to instruct a high-performing team, work with partners to set and meet business service level agreement levels, and plan and deliver work to expectations

Preferred Qualifications:

  • 5+ years of experience in large-scale enterprise organizations
  • 5+ years of experience executing delivery based on Agile methodology.
  • Salesforce Administration certifications preferred
  • Experience with modern data architecture and integration approaches, particularly service-oriented and event-driven architecture concepts.
  • Experience with MuleSoft or similar integration platforms
  • Experience providing shared services to multiple teams
  • Experience in the Financial Services industry or with financial applications.
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