End Use Support in Boston, MA-onsite (full time)

Looking for End User Support
Boston, MA-onsite
Full time

Pay: $45K/annum with benefits

Role Description:

Provide healthcare application support
Engage desktop refresh projects
Focus on understanding existing environment collaborate with site directors and understand pain points
Assess gaps, review and gather existing documentation

Educational Qualification

Engineering Graduate an associate degree in Information Technology or equivalent.

Skills

Proficiency in Windows, Linux and/or macOS operating systems.
Experience with Active Directory, Office 365, and other common enterprise applications.
Experience in Citrix, Vmware and VDI
Familiarity with networking concepts (TCP/IP, DNS, DHCP), hardware (routers, switches) and VPN.
Knowledge of ITIL principles and practices is a plus.
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle multiple priorities
Basic knowledge of EPIC application.

Certifications

Microsoft / Linux Administrator level Certifications
ITIL Foundation Certifications are added advantage
Citrix, VMWare and CCNA

Thanks & Regards
Lakshmi Narayanan
VHL Technologies Inc.