IT Service Management Developer in Jira with 10+yrs exp preferred local only

Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.

Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

Title:ITSM Expert with Jira Architect with 10+yrs exp preferred local only
Location:55 Hudson Yards, New York, NY 10001
Full time
Onsite

If your interested please reply me to my email id : or call me at : 97(three)-528-577(eight)

Qualifications
* Exp - ITSM Expert with Jira Architect with 10+ years
* Strong understanding of Jira architecture, configuration, and customization
* Proficiency in Jira Query Language (JQL) for advanced issue searching and reporting
* Experience with JIRA plugins and add-ons for extending functionality
* Solid knowledge of project management and software development methodologies
* Excellent communication and interpersonal skills
* Ability to work collaboratively in a team environment
* Problem-solving mindset with attention to detail
* The ideal candidate will have a strong technical background, excellent problem-solving skills, and a deep understanding of Jira's capabilities

Responsibilities
* Role will be responsible for maintaining, customizing, and optimizing the Jira instance to support our project management and software development processes
* Perform day-to-day administration and maintenance of JIRA, including user management, permissions, workflows, custom fields, and configurations
* Ensure the JIRA instance is up-to-date, secure, and optimized for performance
* Customize Jira workflows, screens, and fields to align with the organization's project management and software development processes
* Implement and maintain custom schemes, configurations, and plugins as needed
* Collaborate with other teams to integrate Jira with relevant tools and systems, ensuring seamless data flow and synchronization
* Troubleshoot and resolve integration issues, working closely with stakeholders to understand requirements
* Provide training to end-users and teams on JIRA best practices, usage guidelines, and new features
* Act as a point of contact for JIRA-related support issues, responding promptly to user queries and resolving problems effectively
* Implement and enforce security policies to safeguard Jira data and configurations
* Ensure compliance with industry standards and internal policies related to Jira usage.