Overview
On Site
USD 110,000.00 - 140,000.00 per year
Full Time
Skills
Application Support
Problem Solving
Conflict Resolution
High Availability
Collaboration
Onboarding
Derivatives
Commodities
Brokerage
Microsoft Exchange
Vendor Relationships
Management
Technical Support
Windows PowerShell
Scripting
Oracle
Database Architecture
Financial Services
Banking
Investment Banking
IBM WebSphere MQ
Messaging
Communication
Regulatory Compliance
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an Application Support Engineer to join our client's team in Chicago, Illinois. The ideal candidate will provide critical technical support and expertise to ensure smooth operation of applications and systems within a regulated financial environment. This role requires a proactive individual with strong problem-solving skills, technical knowledge, and the ability to collaborate effectively across teams and with external stakeholders.
Responsibilities:
Provide technical support for applications and systems, ensuring high availability and performance.
Collaborate with teams to manage change processes and perform system upgrades.
Maintain and troubleshoot server-side infrastructure, including Broadridge, Softek, Huma, and MQ Suite.
Handle technical onboarding of APIs and systems, ensuring seamless integration and functionality.
Support market connectivity protocols for global derivatives, commodities, cash, equity markets, and Prime Brokerage.
Document technical processes and maintain clear communication with stakeholders.
Manage exchange and vendor relationships to oversee critical infrastructure upgrades.
Utilize Powershell and Oracle database architecture to optimize system performance.
Monitor compliance with risk and regulatory requirements in a financial services environment.
Provide consultative technical support to clients and liaise with them directly on system-related issues.
Requirements
Bachelor's degree in a relevant field is preferred.
Strong background in Windows, Powershell scripting, and Oracle database architecture.
Proven ability to work effectively under demanding conditions.
Experience in financial services, particularly in banking, investment banking, or broker-dealer environments.
Familiarity with server-side admin tools and systems such as Broadridge, Softek, Huma, MQ Suite.
Knowledge of FIX messaging protocol and market connectivity protocols.
Excellent verbal and written communication skills.
Experience working in a regulated environment with an understanding of risk and compliance requirements.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an Application Support Engineer to join our client's team in Chicago, Illinois. The ideal candidate will provide critical technical support and expertise to ensure smooth operation of applications and systems within a regulated financial environment. This role requires a proactive individual with strong problem-solving skills, technical knowledge, and the ability to collaborate effectively across teams and with external stakeholders.
Responsibilities:
Provide technical support for applications and systems, ensuring high availability and performance.
Collaborate with teams to manage change processes and perform system upgrades.
Maintain and troubleshoot server-side infrastructure, including Broadridge, Softek, Huma, and MQ Suite.
Handle technical onboarding of APIs and systems, ensuring seamless integration and functionality.
Support market connectivity protocols for global derivatives, commodities, cash, equity markets, and Prime Brokerage.
Document technical processes and maintain clear communication with stakeholders.
Manage exchange and vendor relationships to oversee critical infrastructure upgrades.
Utilize Powershell and Oracle database architecture to optimize system performance.
Monitor compliance with risk and regulatory requirements in a financial services environment.
Provide consultative technical support to clients and liaise with them directly on system-related issues.
Requirements
Bachelor's degree in a relevant field is preferred.
Strong background in Windows, Powershell scripting, and Oracle database architecture.
Proven ability to work effectively under demanding conditions.
Experience in financial services, particularly in banking, investment banking, or broker-dealer environments.
Familiarity with server-side admin tools and systems such as Broadridge, Softek, Huma, MQ Suite.
Knowledge of FIX messaging protocol and market connectivity protocols.
Excellent verbal and written communication skills.
Experience working in a regulated environment with an understanding of risk and compliance requirements.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.