Senior Business Analyst

Job Description:

Responsibilities:

Business and Requirements Analysis:

• Business Requirements Documents (BRD).
• Functional Requirements Documents (FRD).
• Process Models (BPMN, UML, Data Flow Diagrams, Swimlane Diagrams, etc.).
• Use Cases & User Stories with well-defined acceptance criteria.
• Analyze business challenges and recommend stXXgic technology solutions.

Stakeholder Engagement and Communication:

• Act as the bridge between business units, IT teams, and external vendors.
• Facilitate requirements workshops, Joint Application Development (JAD) sessions, and stakeholder interviews.
• CollaboXX with Product Owners, Project Candidateagers, Developers, and QA teams to ensure clarity in requirements.
• Present findings, reports, and recommendations to executive leadership and senior stakeholders.

Business Process Optimization and Digital Transformation:

• Conduct process analysis and workflow optimization to improve business efficiency.
• Identify opportunities for automation and digital transformation.
• Lead business process re-engineering initiatives, ensuring alignment with organizational goals.
• Support implementation of data-driven decision-making strategies using analytics.
• Agile and Project Support:
• Work within Agile (Scrum/Kanban) and Waterfall project environments, applying appropriate BA techniques.
• Support Product Owners in backlog refinement, prioritization, and roadmap planning.
• CollaboXX with IT teams to ensure that business requirements are properly translated into technical specifications.

Business Readiness and Change Candidateagement:

• Ensure that business stakeholders are prepared for new processes, systems, or automation initiatives.
• Work closely with Product Owners and Project Candidateagers to align business expectations and minimize resistance to change.
• Provide documentation and knowledge transfer to support smooth transitions and long-term sustainability.
• High-quality business analysis documentation (BRD, FRD, process flows, use cases, user stories).
• Clear stakeholder alignment, ensuring project goals are well understood across teams.
• Process improvements and business recommendations that drive measurable efficiency gains.
• Effective collaboration with development teams, ensuring technical solutions align with business goals.
• Successful adoption of digital transformation initiatives, improving productivity and service delivery.

Business Analysis and Requirements Candidateagement (30%):

• Proven experience in gathering, analyzing, and documenting business and functional requirements.
• Expertise in process modeling (BPMN, UML, data flow diagrams, swimlane diagrams, etc.).
• Ability to define use cases, user stories, and acceptance criteria for IT solutions.
• Strong analytical skills for identifying business problems and proposing solutions.
• Experience in business process re-engineering and workflow optimization.

Stakeholder Engagement and Communication (20%):

• Ability to effectively liaise between business users, IT teams, and external vendors.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Excellent documentation and presentation skills for communicating business needs to technical teams.
• Strong negotiation and facilitation skills to align diverse stakeholder interests.

Technical and Tools Proficiency (15%):

• Hands-on experience with business analysis tools.
• JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
• Visio, Lucidchart, MIRO (for process modeling and workflow visualization).
• SharePoint, MS Teams (for document management & team collaboration). Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
• Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

Business Process Optimization and Digital Transformation (20%):

• Experience leading business process re-engineering initiatives to improve efficiency.
• Ability to identify automation opportunities and workflow enhancements.
• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
• Strong problem-solving skills with a focus on data-driven decision-making.

Public Sector (Government) Experience (10%):

• Prior experience working in the Public Sector or other government environments.
• Familiarity with Government governance frameworks (Stage Gate, ITIL, security policies, etc.).
• Understanding of Government procurement, regulatory compliance, and service delivery models.

Certifications (5%):

• Business Analysis Certifications.
• Certified Business Analysis Professional (CBAP).
• PMI Professional in Business Analysis (PMI-PBA).
• Agile & Project Candidateagement Certifications (if applicable).
• PMP (Project Candidateagement Professional).
• Certified Scrum Master (CSM) / Certified Scrum Product Owner (CSPO).
• Other Relevant Certifications (if applicable).
• ITIL Foundation.
• Microsoft Azure Fundamentals.