Overview
Skills
Job Details
Job Title: Oracle EBS Techno-Functional Consultant
Location: Columbus, OH (Onsite)
Job Description:
We are looking for an experienced EBS Techno-Functional Consultant with strong expertise in Application Managed Services (AMS) and Oracle E-Business Suite (EBS) projects. The ideal candidate will be ITIL certified and proficient in incident management processes and tools.
Key Responsibilities:
Provide techno-functional support for Oracle EBS modules.
Triage, analyze, and resolve incidents and service requests.
Work closely with business and technical teams to manage AMS operations.
Utilize incident management tools for ticket tracking and reporting.
Ensure adherence to ITIL processes and best practices.
Required Skills:
8-10 years of hands-on experience in Oracle EBS techno-functional roles.
Strong exposure to AMS environments and support projects.
ITIL certified with practical application of incident, problem, and change management.
Proficiency in using incident management tools (e.g., ServiceNow, Remedy).
Excellent verbal and written communication skills.