Document Quality & Records Management Specialist

Job ID: 2508324

Location: WASHINGTON, DC, US

Date Posted: 2025-08-06

Category: Information Technology

Subcategory: Technical Support

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: No

Description

SAIC is hiring for a Document Quality and Record Management Specialist for our federal client in D.C.

Purpose: Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.

Job Responsibilities:

• Complete required training
• Meet or exceed performance expectations
• Perform data entry using various applications
• Perform quality control and tracks quality defects using a tracker
• Plan, organize, and prioritize various tasks to complete deadlines
• Receive, verify, and prepare documents for scanning
• Digitize files stored in micro media including but not limited to aperture cards and microfilm
• Scan and digitize large format records
• Maintain knowledge of relevant technology and training
• Conduct research and troubleshooting
• Provide customer service
• Maintain integrity and security of information added to all operating databases
• Perform administrative duties
• Perform special projects assigned by management
• Flexible with schedule and ability to work late shifts as needed
• Professional written and verbal communication skills with management, team members and customers
• Demonstrate experience working in a fast-paced environment
• Read and conceptualize information using critical thinking skills
• Demonstrate problem solving and decision-making skills
• Multitask with various applications while maintaining a high degree of attention to detail
• Create, organize, and maintain information up to date
• Plan, organize, and prioritize various tasks
• Open to feedback, change and learning
• Willing and able to cross-train in various tasks

Working Conditions:

• Office environment
• Business casual attire Monday - Friday
• Lift and move boxes up to 25lbs

Qualifications

Minimal Required Qualifications:

• Effective and professional written and verbal communication with team members, management, and customers
• Eligible to obtain a Public Trust Clearance
• US. Citizenship required

At least 2 years of experience:

• Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines
• Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint
• Data entry
• Customer service

Preferred Qualifications:

• Associates or Bachelor's degree
• 3+ years of experience working in Quality Assurance or Quality Control
• 2+ years of Records Management Experience

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.