Overview
Skills
Job Details
Must Have:
- Current Health insurance Customer Exp
- Backend Admin/Eng support for perf. monitoring tool, DataDog
Requirements
-- Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).
-- 5+ years of experience with AWS cloud services, including deployment, management, and optimization of cloud infrastructure.
-- 3+ years of hands-on experience supporting the monitoring tool, Datadog. Seeking candidates with backend administration/engineering support of DataDog (not frontend Monitoring users). Must know all functionalities of the DataDog tool, and complex dashboards, integrations, and custom metrics.
-- Demonstrated experience leading teams or projects in a cloud operations or DevOps environment.
-- Strong proficiency in scripting and automation (Python, Bash, or similar).
-- Solid understanding of networking, security best practices, distributed systems, and troubleshooting complex cloud architectures.
Preferred Skills (Nice to Have)
-- Experience with Infrastructure as Code (Terraform, CloudFormation).
-- AWS certifications (e.g., AWS Certified Solutions Architect, DevOps Engineer).
-- Experience with Kubernetes monitoring and log aggregation solutions (Fluentd, ELK stack).
-- Familiarity with other observability tools like Prometheus or Grafana.
-- ServiceNow certifications or experience with ServiceNow ITOM modules (Discovery, Event Management, CMDB).
-- Eperience integrating Datadog with ServiceNow, including incident management workflows, event management, and CMDB integration.