Process Manager - CRM

Overview

On Site
Full Time
Accepts corp to corp applications
Contract - option year(s))
100% Travel

Skills

PMP
ITIL
CRM

Job Details

Required Skills & Qualifications:

  • Expertise in CRM systems for optimizing customer and business processes.
  • PMP or ITIL certification.
  • Strong understanding of PMP principles for project execution and process efficiency.
  • Experience with ITIL Foundations for managing IT services and incident resolution.
  • Proficiency in JIRA for tracking workflows, project management, and stakeholder collaboration.
  • Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications:

  • Experience in Agile methodologies and change management.
  • Knowledge of process automation and workflow optimization tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.