Overview
On Site
USD 64,040.00 per year
Full Time
Skills
Preventive Maintenance
Project Management
Performance Management
Collections
Innovation
NATURAL
Modeling
Geospatial Analysis
Artificial Intelligence
Research
Partnership
Reporting
Visualization
Service Management
Data Collection
Evaluation
Computer Hardware
Communication
Data Science
Collaboration
Customer Service
Attention To Detail
Management
Microsoft Excel
Conflict Resolution
Problem Solving
Training
Recruiting
Job Details
Posting Details
Job Posting Information
Posting Number
PG194591SP
Internal Recruitment
No
Working Title
Data Science Support Specialist
Anticipated Hiring Range
$64,040
Work Schedule
Monday-Friday, 8:00 AM-5:00 PM, with flexibility based on departmental and operational needs. This position is based in NC. This position is eligible for flexible hours and a hybrid work environment, based on departmental and operational needs.
Job Location
Raleigh, NC
Department
Libraries
About the Department
The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries is committed to being a powerful competitive advantage for the university in every aspect of its mission, including attracting and retaining the best faculty and students and promoting their success. To that end, we foster a culture of creativity and innovation. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine.
The Data & Visualization Services (DVS) department (7 librarians, 1 specialist, plus graduate student data science research consultants) helps students and other researchers develop critical data science and visualization skills through expert consultation, workshops, and classroom instruction. The department provides support for a wide range of data lifecycle activities including data collection, discovery, access, evaluation, cleaning, preprocessing, transformation, modeling, analysis, geospatial techniques, and visualization. The department is the service owner for the Dataspace in the Hunt Library and the Data Experience Lab in the Hill Library, community-oriented spaces offering specialized computing, expert assistance, and programs and services supporting data science and visualization. DVS collaborates with others in the Libraries and with NC State's Data Science and AI Academy (DSA), a university-wide effort to meet the university's growing needs for data science research, education, and expertise. The DSA is located in the Hill Library and works with library staff on data consultation, instruction, and programs to ensure that at NC State, "data science is for everyone."
Essential Job Duties
The Libraries is a central member of the data science community at NC State University, and this position will play a critical role in supporting and growing that community. The Data Science Support Specialist will provide technical, administrative, and communication assistance for all service areas associated with the Data & Visualization Service (DVS) department. They will work with the Department Head and Associate Head to support the operation of the Data Science Consulting Program, operated in partnership with the DSA, which employs graduate students with expertise in data science to offer consulting support to campus affiliates. This position will facilitate user referral and collaboration across Libraries and campus groups.
The Data Science Support Specialist will report to the Department Head, Data & Visualization Services. They will assist with management of the Data Science Consulting Program, help patrons with data-related questions, and assist with program and service management across the department. They will ensure that consultation requests are assigned to a Consultant or library staff member and help with data collection and evaluation related to the Consulting Program.
The Data Science Support Specialist will oversee the Dataspace and Data Experience Lab service points, including helping coordinate facilities, technology, outreach, and events. They will assist with the management of the hardware and software associated with the Data Lab spaces and coordinate with Libraries IT as needed. They will create content for and maintain communication channels related to DVS, including eboards, web pages, signage, and newsletters. Additionally, the Data Science Support Specialist will collaborate with department members t and assist with workshops and events in Libraries spaces, including developing each semester's workshop calendar and managing workshop registration systems.
Other Responsibilities
Other duties as assigned.
Qualifications
Minimum Experience/Education
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
Preferred Qualifications
Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
05/15/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
05/22/2025
Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Along with the application, please include your cover letter, resume, and contact information for four current professional references.
Position Details
Position Number
00109470
Position Type
SHRA
Position Classification Band Title
University Program Specialist
Position Classification Band Level
Journey
Position Classification Salary Range
$ 36,381 - $ 91,526
Salary Grade Equivalency
GN11
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Department Id
250101 - Libraries
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at or .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Job Posting Information
Posting Number
PG194591SP
Internal Recruitment
No
Working Title
Data Science Support Specialist
Anticipated Hiring Range
$64,040
Work Schedule
Monday-Friday, 8:00 AM-5:00 PM, with flexibility based on departmental and operational needs. This position is based in NC. This position is eligible for flexible hours and a hybrid work environment, based on departmental and operational needs.
Job Location
Raleigh, NC
Department
Libraries
About the Department
The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries is committed to being a powerful competitive advantage for the university in every aspect of its mission, including attracting and retaining the best faculty and students and promoting their success. To that end, we foster a culture of creativity and innovation. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine.
The Data & Visualization Services (DVS) department (7 librarians, 1 specialist, plus graduate student data science research consultants) helps students and other researchers develop critical data science and visualization skills through expert consultation, workshops, and classroom instruction. The department provides support for a wide range of data lifecycle activities including data collection, discovery, access, evaluation, cleaning, preprocessing, transformation, modeling, analysis, geospatial techniques, and visualization. The department is the service owner for the Dataspace in the Hunt Library and the Data Experience Lab in the Hill Library, community-oriented spaces offering specialized computing, expert assistance, and programs and services supporting data science and visualization. DVS collaborates with others in the Libraries and with NC State's Data Science and AI Academy (DSA), a university-wide effort to meet the university's growing needs for data science research, education, and expertise. The DSA is located in the Hill Library and works with library staff on data consultation, instruction, and programs to ensure that at NC State, "data science is for everyone."
Essential Job Duties
The Libraries is a central member of the data science community at NC State University, and this position will play a critical role in supporting and growing that community. The Data Science Support Specialist will provide technical, administrative, and communication assistance for all service areas associated with the Data & Visualization Service (DVS) department. They will work with the Department Head and Associate Head to support the operation of the Data Science Consulting Program, operated in partnership with the DSA, which employs graduate students with expertise in data science to offer consulting support to campus affiliates. This position will facilitate user referral and collaboration across Libraries and campus groups.
The Data Science Support Specialist will report to the Department Head, Data & Visualization Services. They will assist with management of the Data Science Consulting Program, help patrons with data-related questions, and assist with program and service management across the department. They will ensure that consultation requests are assigned to a Consultant or library staff member and help with data collection and evaluation related to the Consulting Program.
The Data Science Support Specialist will oversee the Dataspace and Data Experience Lab service points, including helping coordinate facilities, technology, outreach, and events. They will assist with the management of the hardware and software associated with the Data Lab spaces and coordinate with Libraries IT as needed. They will create content for and maintain communication channels related to DVS, including eboards, web pages, signage, and newsletters. Additionally, the Data Science Support Specialist will collaborate with department members t and assist with workshops and events in Libraries spaces, including developing each semester's workshop calendar and managing workshop registration systems.
Other Responsibilities
Other duties as assigned.
Qualifications
Minimum Experience/Education
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Strong commitment to customer service
- Ability to communicate clearly and knowledgeably across audiences with varied technical backgrounds
- Detail-oriented with strong organizational, time management, and problem-solving abilities
- Ability to work effectively in a dynamic, high-demand environment
- Ability to foster an welcoming environment of belonging for the student, faculty, staff, and public visitor community at NC State
- Ability to work independently and collaboratively as part of a team
- General knowledge of tools and methods (Excel, Google Sheets, spreadsheets, etc.) for working with data and interest working in a data-focused environment
- Strong problem-solving skills
- Ability to make appropriate decisions and exercise good judgment
Preferred Qualifications
- Experience providing customer or patron service
- Experience providing training to customers, patrons, or other staff members
Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
05/15/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
05/22/2025
Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Along with the application, please include your cover letter, resume, and contact information for four current professional references.
Position Details
Position Number
00109470
Position Type
SHRA
Position Classification Band Title
University Program Specialist
Position Classification Band Level
Journey
Position Classification Salary Range
$ 36,381 - $ 91,526
Salary Grade Equivalency
GN11
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Department Id
250101 - Libraries
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at or .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.