Overview
Skills
Job Details
We have an immediate need of Senior Systmes Analyst with strong ITIL-based application support experience to support enterprise healthcare systems. for one of our client.
Location: Remote (USA)
Key Requirements (Must-Have):
7+ years of Systems Analyst / Business Systems Analyst experience
Hands-on ITIL experience is REQUIRED (Incident, Problem, Change, Release)
Strong experience supporting production applications in enterprise environments
End-to-end involvement across SDLC & STLC
Experience creating functional specs, system flows, data flow diagrams, and documentation
Strong troubleshooting & production triage skills
Experience working with ticketing tools (ServiceNow preferred)
Domain Preference:
Healthcare experience (Medicaid / MMIS / Claims / Eligibility preferred)
Technical Exposure:
SQL, relational databases (Oracle / SQL Server / DB2)
Integration & data flow understanding
Agile / Scrum environments
Interested candidates - please share your resume via DM or comment below.:
Candidates without ITIL-based application support experience may not be considered.