Overview
Skills
Job Details
Job ID: NC-775384
Hybrid/Local Salesforce Admin (Copado/CRT/certifications must/12+) with GITHUB, Jira, Release Management, LWC, Flows, Community/Service/Gov Cloud, Ownbackup, agile/Scrum/Kanban experience
Location: Raleigh, NC (NCDHHS-AM)
Duration: 12 Months
Position: 1 (1)
Skills:
Experience with GITHUB and Copado and Jira as a base service and change control management Required 4 Years
Salesforce Admin I and II Certification Required 4 Years
Salesforce Platform Developer I and II and/or Platform App Builder Certification Required 4 Years
Salesforce Certified Service Cloud Consultant Certification Required 4 Years
Copado I and II Certification Required 4 Years
CRT Certification Required 4 Years
Experience with Shield and Lightning (LWC) Required 4 Years
Experience with Salesforce Flows Required 4 Years
Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud Required 4 Years
Experience with Salesforce requirements, analysis, and developing and maintaining technical diagrams Required 4 Years
Experience with Ownbackup installations and maintenance Required 4 Years
Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Y Required 3 Years
Familiarity with agile methodology, tools, and frameworks, i.e., Scrum, Kanban Required 4 Years
Description:
NC DHHS ITD requires a Salesforce Solutions developer to assist with application support and enhancement the Services for the Deaf and Hard of Hearing (DSDHH).
NC DHHS ITD requires a Salesforce Solutions developer to assist with application support and enhancement the Services for the Deaf and Hard of Hearing (DSDHH). n this role, This role will bridge strategic business needs with robust and secure solution architecture, collaborating with stakeholders and developers to deliver cutting edge and sustainable enterprise solutions. This role will also be a hands-on technical expert with the ability to support customized Salesforce solutions. Responsibilities include collaborating with Subject Matter Experts, Tech leads and business stakeholders to transform business scope into accurate and cost-effective technical architecture, Ensure every solution aligns with data security and performance standards, Identify and mitigate technical risks across the architecture, Describe best practices and justification for when to use standard Salesforce functionality when solutioning complex requirements and when customizations are a better fit, Create high-quality technical documentation, data modelling and solution diagrams, Leading code reviews, design sessions/workshops and release planning sessions, Collaborating with Agile team in backlog refinement, user story decomposition and acceptance criteria refinement, Assist in Salesforce environment set up and CI/CD pipeline process using appropriate release management tool. Collaborate effectively with cross-functional teams to ensure smooth project integration and delivery.
KNOWLEDGE, SKILLS AND ABILITIES /COMPETENCIES
Experience administrating in managing (Products) Copado deployments on the Salesforce platform with best practice and governance and change control
Experience with GITHUB and Copado and Jira as a base service and change control management
Knowledge and experience for best practice oversight and coaching Salesforce project teams on Copado and Release Management processes
Experience and knowledge working with a CoE/best practice oversight team and coaching Salesforce project teams in coordination with Salesforce platform owner
Salesforce Admin I and II Certification
Salesforce Platform Developer I and II and/or Platform App Builder Certification
Salesforce Certified ServiceCloud Consultant Certification
Copado I and II Certification
CRT Certification
Experience with Shield and Lightning (LWC)
Experience with Salesforce Flows
Experience using Salesforce Platform Community, Service Cloud, and Gov Cloud
Experience with Salesforce requirements, analysis, and developing and maintaining technical diagrams
Experience with Ownbackup -installations and maintenance
Experience building and modifying complex applications on a Salesforce lightning platform
Strong understanding and experience with all configuration aspects of Salesforce including for development.
Understanding of Software Development Lifecycle (SDLC) concepts and process
Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio)
Must have familiarity with agile methodology, tools, and frameworks, i.e., Scrum, Kanban
Experience working for Federal, or State government is preferred and best practice oversight collaboration.