Overview
On Site
Full Time
Skills
PL/SQL
Banking
Bridging
Technical Support
Payments
Technical Analysis
ROOT
Auditing
Stakeholder Management
Communication
Problem Solving
Conflict Resolution
Unix
Linux
Application Support
Incident Management
Release Management
Process Improvement
Project Implementation
Management
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2067715
Job Description:
Primary Skill
Oracle SQL / PLSQL
Secondary Skill
Tertiary Skill
Required Skills
- Provide day to day production application support
- Investigate and troubleshoot issues on banking platform and associated applications, participate in incident bridges, insuring all required individuals are on the call and are actively seeking to resolve the issue(s)
- Provide technical support on payments applications, providing in-depth technical analysis as required on varying platforms in the event of issues being reported, as well as following up post issue to investigate and determine root cause, identifying and implementing mitigating solutions to ensure issues do not reoccur
- Document and maintain operational procedures including documents used to resolve issues, problem tickets, as well as ensuring all contingency related documents are accurate and up to date
- Fulfill risk, audit and regulatory requests
- Stakeholder management across GT&O, particularly with CIO and business partners
- Engage in initiative work as and when required
- Continually look to identify and drive process improvement opportunities - improved monitoring, automation, simplifying processes
- Excellent verbal and written communication skills
- Strong problem solving skills
Desired Skills
- Strong technology background, ideally with experience in Unix/Linux
- Experience in application support processes including incident management, release management, risk governance, etc
- Knowledge and experience in problem and conflict management
- Dedicated in process improvements and tool improvements to make the entire project execution more efficient and simplified
- Ability to work and manage stakeholders across business and technology groups who are based in various locations as required
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Primary Skill
Oracle SQL / PLSQL
Secondary Skill
Tertiary Skill
Required Skills
- Provide day to day production application support
- Investigate and troubleshoot issues on banking platform and associated applications, participate in incident bridges, insuring all required individuals are on the call and are actively seeking to resolve the issue(s)
- Provide technical support on payments applications, providing in-depth technical analysis as required on varying platforms in the event of issues being reported, as well as following up post issue to investigate and determine root cause, identifying and implementing mitigating solutions to ensure issues do not reoccur
- Document and maintain operational procedures including documents used to resolve issues, problem tickets, as well as ensuring all contingency related documents are accurate and up to date
- Fulfill risk, audit and regulatory requests
- Stakeholder management across GT&O, particularly with CIO and business partners
- Engage in initiative work as and when required
- Continually look to identify and drive process improvement opportunities - improved monitoring, automation, simplifying processes
- Excellent verbal and written communication skills
- Strong problem solving skills
Desired Skills
- Strong technology background, ideally with experience in Unix/Linux
- Experience in application support processes including incident management, release management, risk governance, etc
- Knowledge and experience in problem and conflict management
- Dedicated in process improvements and tool improvements to make the entire project execution more efficient and simplified
- Ability to work and manage stakeholders across business and technology groups who are based in various locations as required
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.